This morning I arrived at my local Sprint store quite early only to find out that once the store opened at eight there were only eight people in line. I was the first one out the door with no glitches or problems. The sales man did try to force damn near every accessory on me and I respect his position but after awhile of saying no I think he got the clue. I walked away with a screen protector, body glove and gel skin. The gel skin will be going back cause I love the body glove case. I did a swap since I was in my 30 days and I was happy to get rid of my Hero.