05-01-2017 07:42 AM
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  1. celliott707's Avatar
    i just replaced a cracked screen on my sprint evo 4g. i ordered new parts and put everything back together. the actual touch screen portion of the phone appears to work normally, but now the home, back, search and menu buttons simply acting as right and left swipes. (scrolls to the left or right) what can I do??
    05-12-2012 03:42 PM
  2. theroar's Avatar
    Same issue... just shot a message to the ebay seller... if I find something out I will send it. I took it apart and put it back together hoping I missed a cable... no joy. =(
    05-15-2012 07:21 AM
  3. theroar's Avatar
    Temporary solution... On a pc go to play.google.com and search for button savior. I installed it from there to my phone. On the phone was able to launch it the first time from the status bar at the top. Once there I set how it would be activated and now I am at least able to work the phone. Not sure if it is my favorite "virtual" button solution yet... There are several to try. At least this gets the phone back to being useful...
    05-15-2012 07:40 AM
  4. fmdavis89's Avatar
    Has anyone found a solution? I'm having the same issue!
    TampaGator04 likes this.
    07-22-2012 12:32 PM
  5. tetro84's Avatar
    Not sure if any of you are still looking for an answer, but I found this thread when I had the same problem, so figured id update with my solution for anyone who might find it later!

    I had the same issue and fought with it for a while before finding the the ribbon cable that is just above the battery was not quite in all the way. Once I repositioned it, the bottom buttons (and the speakers) started working. To clarify this is the big ribbon cable in the center that runs underneath the battery, not one of the three on the side of the screen.
    09-17-2012 11:11 PM
  6. xaviiss116's Avatar
    Hey man, I have an Evo 3D and it has the same problems with the bottom buttons, do you think that would be the solution for my evo 3d?
    05-13-2013 07:12 PM
  7. Rebekah Lin's Avatar
    My phone dropped into a bucket of water. I managed to dry the motherboard and everything. The phone is working fine except for the bottom touch screen buttons. I am sure I didn't break the flex cable and I chance upon your reply on the loose cable. Could you clarify how it should be positioned? I am struggling to get it fix.
    01-26-2014 06:36 AM
  8. Pintea Mihaita's Avatar
    Thanks tetro84. Your solution worked for me too.
    Although i did not see any disconnected cables, I unplugged them all and plugged them back in and this solved the buttons problem.

    Thanks again.
    02-12-2014 08:27 AM
  9. Pintea Mihaita's Avatar
    Well seems that the problem is back.
    If anyone finds a more permanent solution please let us all know.
    02-12-2014 10:55 AM
  10. tiwarisiddhant's Avatar
    Hi,
    My touchscreen for Nexus 4 is working however bottom buttons are unresponsive. Is there any permanent solution to this ?
    Do i really need to get the digitizer changed ? Does downgrading the android from Lollipop to 4.4 work?
    06-27-2015 02:17 AM
  11. Anna Sprayberry's Avatar
    Letters on my phone keyboard do not work and what should i do to fix it ????pleas help !!!!!!
    07-16-2015 10:44 PM
  12. siemchar's Avatar
    I entered the pass word but done button at the botton not working even after restoring the factory settings.
    All other functions are ok
    09-21-2015 10:55 PM
  13. sri vamsi ram's Avatar
    what should be done our back button touch failed suddenly...it is quite problematic....how are ribbon inside visible or how can we set them back
    10-01-2015 11:17 AM
  14. Sam Th's Avatar
    You may need to change your display as with most phones touch sensors control and display is one unit. If under warranty, get it replaced soon. If not, its an expensive affair. You may choose to download an app called Button Savior from play store for non rooted phones. Works just fine once you get a hang of it if you wish to avoid additional expenses.
    10-20-2015 06:47 AM
  15. Sam Th's Avatar
    Get it checked if in warranty else Download touchpal keyboard from playstore and check if it works. You may need to enable it in settings to start using this. Do post if it works.
    10-20-2015 07:22 AM
  16. Sam Th's Avatar
    Letters on my phone keyboard do not work and what should i do to fix it ????pleas help !!!!!!
    Get it checked if in warranty else Download touchpal keyboard from playstore and check if it works. You may need to enable it in settings to start using this. Do post if it works.
    10-20-2015 07:27 AM
  17. Sam Th's Avatar
    what should be done our back button touch failed suddenly...it is quite problematic....how are ribbon inside visible or how can we set them back
    You may need to change your display as with most phones touch sensors control and display is one unit. If under warranty, get it replaced soon. If not, its an expensive affair. You may choose to download an app called Button Savior from play store for non rooted phones. Works just fine once you get a hang of it if you wish to avoid additional expenses.
    10-20-2015 07:28 AM
  18. JohnsonNDTV's Avatar
    Install button savoir, It will install a semi transparent button on the right side of your screen...Enjoy
    11-08-2015 11:05 AM
  19. Penny Pribbenow's Avatar
    How do I get the buttons on the bottom of phone to work. Can't go back to a previous page etc

    Posted via the Android Central App
    03-17-2016 02:34 AM
  20. Sirdick Omondi's Avatar
    10000...% worked for me but BE CAREFUL

    Turn your phone upside down. on the table with Screen touch face the TABLE. Elevate the phone a bit up from where the search,home and back buttons are located upto 20 Degrees up, THEN LEAVE it to Drop on the table slightly. You should not lift it HIGH cause that can cause damage on Touchscreen ONLY up sightly and LEAVE IT TO DROP on the table. Have fix 10 Devices with such same problem No Restore, No Flash just LIFT and DROP

    OR

    Knocking the Touchscreen (Not recommended)

    Remove the Screen Protector on your Android device if present. Now, gently knock every corner of your touchscreen to realign it. Sometimes continuous phone drops cause screen digitizer cable to loses its connection to device motherboard however, its a rare case.
    05-10-2016 08:25 PM
  21. aleksandrB's Avatar
    I thought you were full of crap. then i tried it and it worked don't know how but thanks a ton haha.
    mister2d likes this.
    07-15-2016 05:57 AM
  22. danmasolwa's Avatar
    Bottom buttons not working, how can I sort out this problem?
    08-18-2016 07:43 AM
  23. Prashant Jadhav's Avatar
    Hi,
    My touchscreen for Nexus 4 is working however bottom buttons are unresponsive. Is there any permanent solution to this ?
    Do i really need to get the digitizer changed ? Does downgrading the android from Lollipop to 4.4 work?
    Same.probpem.with my nexus.
    If u got the solution then please tell me.
    [Phone number deleted by moderator]
    08-27-2016 08:41 AM
  24. isleotto's Avatar
    09-03-2016 02:16 AM
  25. Suprith V's Avatar
    Check this out
    12-07-2016 03:29 AM
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