1. bnewt's Avatar
    Every time I get a voicemail, I get an odd text message from 408-970-0000 - I've tried clicking the link and it just asks me if I have a new phone that doesn't accept SMS, I choose the "no" answer... what is this? and how do I get rid of it (short of banning texts from the short code)
    06-21-2010 12:41 PM
  2. neilept's Avatar
    are you using Google voice? If so, that is the number that was assigned to you by Google voice.
    06-21-2010 01:02 PM
  3. Vegasden's Avatar
    Googled the number....here is one forum about that number:

    408-970-0000 / 4089700000 1/2
    06-21-2010 01:15 PM
  4. bdizzel1982's Avatar
    Every time I get a voicemail, I get an odd text message from 408-970-0000 - I've tried clicking the link and it just asks me if I have a new phone that doesn't accept SMS, I choose the "no" answer... what is this? and how do I get rid of it (short of banning texts from the short code)
    if you are using google voice for your voice mail you have to actually login to the google voice site and go into your settings and turn off the sms and email notification after you do that you will only get one notification from the actual google voice app and thats it
    bnewt likes this.
    06-21-2010 01:18 PM
  5. bnewt's Avatar
    I *am* using Google Voice, but for a virtual line only. I had previously found that link - doesn't sound like anyone on it knows what it is really about. I guess I'll call Sprint Customer Service.
    06-21-2010 01:25 PM
  6. bnewt's Avatar
    if you are using google voice for your voice mail you have to actually login to the google voice site and go into your settings and turn off the sms and email notification after you do that you will only get one notification from the actual google voice app and thats it
    Thanks - that did indeed do the trick (well, actually, I left email notification on and it seems to be fine now). After the change, I tested it out and I still received the notification of the missed call and a notification of my Google Voice Voicemail - clicking on that opened the voicemail text message using the Google Voice app (complete with text transcription of the voicemail).
    06-21-2010 02:50 PM
  7. Lukengruven's Avatar
    found the solution at a sprint forum, try it out.

    Having VVM issues (getting a text from 9016, and you use Handcent)?
    Sprint Community: Having VVM issues (getting a text from...
    johnnaryry likes this.
    06-27-2011 12:15 PM
  8. firedroidguy's Avatar
    Are you using GoSMSPro? I get the same SMS but only once I installed GoSMSPro.
    06-27-2011 01:05 PM
  9. Gekko's Avatar
    it's Sprint's Visual Voicemail Delivery Number. they deliver the VVM via text/SMS.
    06-27-2011 01:43 PM
  10. steve0617's Avatar
    it's Sprint's Visual Voicemail Delivery Number. they deliver the VVM via text/SMS.
    We're having the problem too. Google Voice but only as a forwarded number. We're getting no voice mail in the regular voice mail app. Text message shows up from 9016 asking for us to dial the 408 970 0000 number. We did NOT sign up for Visual Voice Mail, Voicemail to Text, Google Voicemail/Sprint integration, NOTHING.

    Yet all of sudden starting today we started getting only texts to inform us of voicemail. I checked the voicemail account

    Did a battery pull just in case.

    How do I kill this damn thing off and go back to regular voicemails?
    07-01-2011 12:47 PM
  11. jonsigler's Avatar
    OMG, thank you for the Sprint Forum link Lukengruven. As usual Sprints tech's were clueless, but I found your suggestion and fixed the problem. Tech acted like a hero, cause his "update profile" suggestion worked...
    07-01-2011 02:53 PM
  12. franko#AC's Avatar
    First time poster..this is exactly what the solution was to my problem..I upgraded to the newest version of Handcent.. Thanks a bunch..wish i could buy a round for you..
    07-02-2011 12:52 PM
  13. johnnaryry's Avatar
    Are you using GoSMSPro? I get the same SMS but only once I installed GoSMSPro.
    It happened to me with GoSMSPro too. The method described at the Sprint Community link indicted in the earlier post fixed it for me. I believe the last update to GoSMSPro is what started the problem on my EVO.

    --ryan
    07-10-2011 02:44 PM
  14. andy android's Avatar
    Interesting. I see above a post asking "Are you using GoSMSPro? I get the same SMS but only once I installed GoSMSPro." Sure enough, I have this on my phone. Just deleted it and expect it will solve the problem. The texting was a nightmare. from 408-970-0000 was a nightmare. Good luck.
    04-07-2012 12:19 PM
  15. findorff's Avatar
    Am having an issue when I send SMS voice mails outside Sprint or to Sprint user w/o visual voice mail.
    Recipient receives a text to call 408-970-000 to get my voice mail. They used to be able to hear my voice mail then, but now the number is busies out all the time.
    Sprint techs say my voice mails should go through regularly and not come through as text to call 408 number.
    Does anyone understand what's going on?
    thanks,
    04-12-2012 11:17 PM
  16. Jeffin92833's Avatar
    I am not subscribing to Sprint's Visual Voice Mail. I occasionally receive a text (see attached screen grab) that I have received a voice mail (which shouldn't be the case for the last notice as my phone was a foot from me and getting 4-5 bars).

    Upon calling the number from my cell phone, an automated voice asked if I had a handset capable of receiving text messages. If no, press "1" and if yes, press "2".

    I pressed "2". The automated voice informed me that voice mails would continue to be sent to my handset and hung up.

    So... how am I supposed to check voice mails without signing up for Visual Voice Mail?


    Thanks in advance,

    Jeff


    Voicemail Text Msg from 408-970-0000??-gosms1397196386886.jpg
    04-11-2014 01:19 AM
  17. Mklombard333's Avatar
    I'd like an answer to the same question. I was basically forced to sign up for AndroidCentral to even ask to get a reply. I don't know if this is a Sprint thing or what.
    05-14-2014 06:33 AM
  18. Brittany Clark1's Avatar
    i get the texts all the time.. for the record i have an iPhone and have never owned an android...
    10-21-2014 04:34 PM
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