Well, my wife cracked her screen today on her EVO. Dropped it as she was pulling it out of her pocket I guess. Phone still works and it's only cracked down my the search button, but I told her to go ahead and file the claim and get a new one. You can't have a phone that's only a couple weeks old and have a crack in it!
Also told her to get a protective cover ASAP!!
Phone is still sold out at all Sprint stores and will take 3-5 days to get it from Sprint directly.