06-29-2010 01:10 PM
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  1. imekul's Avatar
    My Evo appears to have died after applying the OTA update. Here's what happened.

    I manually checked for the HTC update, saw it available, and told it to download. Once it was finished, I let it install.

    It went through the installation process, eventually rebooted, and all seemed okay. I went ahead and updated my profile and PRL while I was at it.

    I decided to check for HTC updates a second time, expecting it to say "No updates found," but it showed an update available. So, I let it download and install again.

    This time around, after it automatically rebooted and got to the firmware-updating screen (green arrow in the center of the green), it eventually just turned off. Since then, I have been unable to turn it back on. I have pulled the battery, plugged it in to the computer, plugged in the charger. Nothing elicits any response. The charging LED doesn't even light up.

    My Evo was not rooted, although I did have the Unrevoked "app" installed.

    Any suggestions??
    06-28-2010 11:12 AM
  2. reloy's Avatar
    Same happened to me... I'm not rooted either.
    06-28-2010 11:18 AM
  3. UTnick's Avatar
    My Evo appears to have died after applying the OTA update. Here's what happened.

    I manually checked for the HTC update, saw it available, and told it to download. Once it was finished, I let it install.

    It went through the installation process, eventually rebooted, and all seemed okay. I went ahead and updated my profile and PRL while I was at it.

    I decided to check for HTC updates a second time, expecting it to say "No updates found," but it showed an update available. So, I let it download and install again.

    This time around, after it automatically rebooted and got to the firmware-updating screen (green arrow in the center of the green), it eventually just turned off. Since then, I have been unable to turn it back on. I have pulled the battery, plugged it in to the computer, plugged in the charger. Nothing elicits any response. The charging LED doesn't even light up.

    My Evo was not rooted, although I did have the Unrevoked "app" installed.

    Any suggestions??
    had you run unrevoked since your last power cycle and then installed the update (first attempt) while it was "rooted"?
    06-28-2010 11:21 AM
  4. rem_kujawa's Avatar
    Mine was not rooted and it broke three of my widgets on my home screens
    06-28-2010 11:30 AM
  5. imekul's Avatar
    Nope, I haven't touched Unrevoked today.

    I just tried swapping batteries with a Hero, just in case something happened to the Evo's battery. No luck there, either.
    06-28-2010 11:31 AM
  6. vtective's Avatar
    Same thing happened to me, I'm unrooted also.
    06-28-2010 11:39 AM
  7. xorg's Avatar
    This happened to me but was able to get through..

    - Pull the battery for a few minutes and do not charge
    - If no power on, repeat above a few times until getting power. If no power, fracked.
    - After boot, it may stick on the Sprint 4G splash screen. I thought it was hosed here but let it through, may take many minutes.
    06-28-2010 11:42 AM
  8. imekul's Avatar
    I'd be real surprised if the Evos can be completely dead, but I don't know what else to do to revive mine. There is absolutely no response when plugged in to the wall or a computer.
    06-28-2010 11:42 AM
  9. AngryCPA's Avatar
    Theres a thread about this over at androidforums.com about people applying the update twice and bricking their phones.

    WARNING! Do NOT reapply the update after updating! - Android Forums

    Few guys already had them exchanged at sprint it looks like. Good luck guys!
    06-28-2010 11:43 AM
  10. Shenaniguns's Avatar
    This happened to me but was able to get through..

    - Pull the battery for a few minutes and do not charge
    - If no power on, repeat above a few times until getting power. If no power, fracked.
    - After boot, it may stick on the Sprint 4G splash screen. I thought it was hosed here but let it through, may take many minutes.

    Tried it multiple times and still nothing
    06-28-2010 11:45 AM
  11. marko358's Avatar
    Mine was not rooted and it broke three of my widgets on my home screens
    Remove them and re-add them and you'll be fine.
    06-28-2010 11:49 AM
  12. LikeAChampion3's Avatar
    I am having similar issues, mine is stuck on the updating screen. I plugged it into my laptop and now it is doing something different. Every 60 seconds or so, the screen goes black and then pops the updating image back up again. The laptop recognizes the phone has disconnected, and reconnected, but nothing else. I cannot access the phone from the laptop.

    This is telling me that the phone must be caught in a loop mid-upgrade....I think.

    I have already tried removing the battery for upwards of 15 minutes at a time.
    06-28-2010 11:56 AM
  13. sonny50's Avatar
    Mine downloaded update but didn't install @9:00am.

    It just downloaded again @12:00 pm but won't install!
    06-28-2010 12:36 PM
  14. reloy's Avatar
    Took mine to Sprint & they couldn't get it back on eiter.. :rolleyes:
    Guess I'm inline again for an Evo!!

    back to the Piece of Pre in the meantime.
    06-28-2010 12:44 PM
  15. robert323's Avatar
    Mine was not rooted and it broke three of my widgets on my home screens
    i was not rooted and it broke my widgets what can we do??????????
    06-28-2010 12:47 PM
  16. Husker Z's Avatar
    i was not rooted and it broke my widgets what can we do??????????
    Remove them from the screen and re-add them. This is pretty common I think.

    Sucks that the update process is screwing people up, mine was done in under 10 minutes and I was back rocking and rolling along.
    06-28-2010 12:52 PM
  17. drewsg's Avatar
    Mine was stuck on the black screen for awhile, I wonder if people are messing with phone while it is still updating causing them to brick the phone itself
    06-28-2010 12:56 PM
  18. lucasjohnson's Avatar
    Ok, so I downloaded the update and then when it was finished i went to install but I'm stuck on the updating screen with the green arrows.
    I'm also at work and so I can't plug it up to the computer and try to mess with it.
    06-28-2010 01:05 PM
  19. Kamen's Avatar
    Remove them from the screen and re-add them. This is pretty common I think.

    Sucks that the update process is screwing people up, mine was done in under 10 minutes and I was back rocking and rolling along.
    Same for me. And for ****s and gigs I checked mine to see if it was offering the update again and it said I was up to date so thats really weird that it is happening for some and not all.
    06-28-2010 01:09 PM
  20. vtective's Avatar
    Theres a thread about this over at androidforums.com about people applying the update twice and bricking their phones.

    WARNING! Do NOT reapply the update after updating! - Android Forums

    Few guys already had them exchanged at sprint it looks like. Good luck guys!
    I only updated once and have a bricked phone. Sprint was helfpul on the phone and said that Radio Shack can order a replacement and swap it out.
    06-28-2010 01:09 PM
  21. lucasjohnson's Avatar
    I only updated once and have a bricked phone. Sprint was helfpul on the phone and said that Radio Shack can order a replacement and swap it out.
    That's not very helpful if you need a phone today though.
    I know that radio shack will replace it but I don't have a back up sprint phone to use because I just switched to sprint. So it sucks pretty bad.
    06-28-2010 01:15 PM
  22. Chorizoman's Avatar
    i am on vacation in South Bend Indiana and i updated my HTC Evo, Recheck if and made sure that there wasnt another update and everything was clear But another update i received So i download it. now my phone will not also turn on. i when to a sprint store and let me say they said they havent seen one of these phoned in this area. hahaha so im stuck in till i got back to california next monday.
    06-28-2010 01:32 PM
  23. crusty's Avatar
    I received a notification for the OTA update, tapped the Home button by mistake, then wasn't able to get the notification back for me to click on. Does anyone know how to get the notification back so I can download the update? Sprint was no help at all, of course.
    06-28-2010 02:01 PM
  24. joek1971's Avatar
    Go to Settings --> System Updates --> HTC Software Update
    06-28-2010 02:10 PM
  25. joek1971's Avatar
    If you are having issues, pull battery. Also try to go back to factory defaults and then do the update again.
    06-28-2010 02:13 PM
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