EVO connect to USB
I searched on here and found threads for the Moment and Droid, but not the Evo. I also searched the HTC support site with no luck.
Whenever I connect the Evo to the pc, the "Choose a connection type" screen pops up, and before I can pick anything, it disappears. I can't pick the "Mount as disc drive" so I can't connect to the computer. I go the computer to see if a new drive shows up, but it doesn't.
I've tried rebooting the computer and restarting the Evo, but still no luck. I have a Samsung Moment, and I can easily connect to the computer with it. Is there anywhere I can download USB drivers for the Evo?
I would hate to have to take the microsd card and insert it into an adapter every time so I can transfer pics and vids.
- 06-30-2010, 04:53 PM #2
- 06-30-2010, 04:55 PM #3
- 06-30-2010, 05:30 PM #4
For whatever reason, the Evo isn't on HTC's support site: HTC - Support - Select Phone
- 06-30-2010, 05:38 PM #6
- 06-30-2010, 05:43 PM #7
I'll try connecting the Evo at home and see if I have problems there. I'm using Windows XP at work, and Windows 7 at home.
- 06-30-2010, 07:27 PM #9
- 51 Posts
if you do not have the "USB" Icon in the upper left Notification area, then the EVO is not connected to the PC.
If you pull-down on the notification area. It will say--- Charge Only - Select to change USB connection type.
Try another USB input -- Sometimes they are different and do not react in the same way. On my desktop, I can only use the USB connectors in the rear, the ones infront won't recognize it...
- 07-01-2010, 06:01 PM #12
- 14 Posts
Not sure if this is relevant to your situation, but if you are unable to connect or charge your phone through the USB ports on your computer at work, it is possible that your IT department disabled the USB ports for security reasons. I work for a large corporation and our IT department disabled our USB ports last year and now I have to bring my wall charger to work with me.
- 07-01-2010, 06:35 PM #13
- 2,050 Posts
I've tried to connect my computer to both my desktop (XP) and my laptop (Win7) and it never works. Neither computers recognize the phone. It's really annoying. It's DEFINITELY the phone because I tried it with my old Hero a few times since I noticed this problem with my Evo and it works 100% of the time with no issues. I really hope HTC does something about this.....
By the way, just found out it has to be a HTC Evo USB driver issue because I can disconnect the Evo from the cable and connect the Samsung Moment android phone and it connects to the computer with no problem. The USB icon pops up at the top and after connecting, I can copy and paste files on the microsd card.
- 07-02-2010, 12:16 PM #16
- 116 Posts
Geez, I'm getting annoyed by people always suggesting a hard reset to fix problems. It is a choice of last resort!
I had a similar issue. My phone would charge, but I couldn't mount it as a disk drive. I'm not sure what fixed it, but here are some things you can try:
1. Take out your battery.
2. Unmount your SD card. Remove it. Put it back in and reboot.
3. As someone else mentioned, check your computer and the status of your USB ports.
4. Try a different USB cable.
- 08-14-2011, 08:29 PM #17