Wrong phone Number in phone indentity
just ported from verizon to sprint. The phone number on both my hero and Evo is wrong under the phone indentity. Also when i hold the number "1" to get the voicemail the number it dails is that wrong number. However my real numbers work for incoming calls and also show up correct on caller ID for outgoing calls. I believe this issue is also preventing my visual voice mail from working as it wont send the activate message - keep getting an error that says "there is a delay in setting up your voicemail.....
Is there a way to fix the number issue without calling support? Are they open this weekend?
- 07-04-2010, 07:34 AM #2
I had this happen on my Hero a hard rest fixed it. It happened again when I swapped the phones with my wife I think I went in to voice mail and opened chang greeting followed the steps but did not change anything and that fixed it but its been a while I can't remember for sure. I know the factory reset fixed it though.
- 07-04-2010, 08:16 AM #3
- 07-04-2010, 08:44 AM #4
- 07-04-2010, 03:31 PM #7
- 07-04-2010, 03:32 PM #8
- 07-04-2010, 06:03 PM #9
- 07-04-2010, 08:26 PM #10
the problem with mine is that my @sprintpcs.com email name is misspelled. i had them correct it on their system so i don't know why it didn't change on my phone. i even did a reset. its no big deal but its really annoying when someone misspells my name when i stated it to them clearly. like for the e thats supposed to be a c, i said c as in cat. ugh!
- 11-22-2012, 10:50 PM #11