Page 1 of 5 1234 ... LastLast
Results 1 to 25 of 118
  1. Thread Author  Thread Author    #1  
    Dave Blake's Avatar

    Posts
    1,394 Posts
    Global Posts
    7,164 Global Posts
    ROM
    cyanogen_speedy-toastcfh

    Exclamation

    I emailed HTC regarding my Favorites widget, which has my friends FB sync to it, the pictures don't update when a friends change there pic, EVER. Even my Facebook profile which is linked to my phone, I have the same picture showing up from 3 weeks ago, and I changed my pic 2 weeks ago lol. Also it doesn't center the picture, my friends heads are cut off too, smh.

    Also just for reference, I have an HD2, it comes with the same favorite widget (called 'People') and it auto updates perfectly AND centers the picture too. Anyways here is the response:

    Hi, I'm Victor, and I will be glad to assist you today. At this time we do not have a fix for the issues you are having with your device. We have no information on when an update will be released to help resolve these issues with your device. Once an update is released for your device you will get a notification on your device that an update is available for it. If you have any other questions feel free to reply. You may also enjoy , our customer-based forum, which has a plethora of information on HTC devices. I would also like to invite you to participate in a customer satisfaction survey located at . I hope you have a great day!

    To send a reply to this message or let me know I have successfully answered your question log in to our ContactUs site using your email address and your ticket number 10USCW25ENA001636.

    Sincerely,

    Victor
    My thing is, whats the point of having such feature, if it doesn't work?!

    As most have experienced the EVO is having issues with syncing your Facebook contacts.


    At first I was not having this issue but after doing a Factory Reset I am sadly not syncing Facebook contacts anymore. I have combined all the threads related to this issue and I will add links to all the relevant information I can find to this post. Everyone remain calm until HTC gets this issue resolved.

    In case you don't know what I am talking about its the Facebook contacts so the people widget no longer shows your facebook contacts.

    On HTC forums:


    Also post it here... Don't have to be rude like some others but let them know so they will fix it asap...



    We have more information


    See this post HERE or go to the front page article HERE

    Thanks Phil for working on this and getting an answer out of HTC

    Later,
    Dave
    Last edited by Big D5; 07-30-2010 at 07:01 PM.
  2. Thread Author  Thread Author    #2  
    Dave Blake's Avatar

    Posts
    1,394 Posts
    Global Posts
    7,164 Global Posts
    ROM
    cyanogen_speedy-toastcfh

    Default

    Mine works fine are you sure you are chasing the correct favorites group when you set up the widget. I had 2 favorites categories and in the beginning I chose the wrong one. Just remove the widget then add it back check for 2 favorites groups.
  3. #3  

    Default

    Quote Originally Posted by Big D5 View Post
    Mine works fine are you sure you are chasing the correct favorites group when you set up the widget. I had 2 favorites categories and in the beginning I chose the wrong one. Just remove the widget then add it back check for 2 favorites groups.
    Huh? I think he is talking about how your Facebook syncs to your contact list on your phone. You don't have to setup a favorites list or anything like that. I have the same problem he has. The pictures sync the first time you link the account to your facebook contact but then never updates.
  4. Thread Author  Thread Author    #4  
    Dave Blake's Avatar

    Posts
    1,394 Posts
    Global Posts
    7,164 Global Posts
    ROM
    cyanogen_speedy-toastcfh

    Default

    Mine update all the time within a few hours after someone changes there photo. When you first place the widget you have to chose a contacts category that will be displayed correct? Check to make sure you are chasing the correct category or am I way off and you are talking about something else
  5. #5  

    Default

    Quote Originally Posted by Raadius View Post
    I emailed HTC regarding my Favorites widget, which has my friends FB sync to it, the pictures don'st update when a friends change there pic, EVER. Even my Facebook profile which is linked to my phone, I have the same picture showing up from 3 weeks ago, and I changed my pic 2 weeks ago lol. Also it doesn't center the picture, my friends heads are cut off too, smh.

    Also just for reference, I have an HD2, it comes with the same favorite widget (called 'People') and it auto updates perfectly AND centers the picture too. Anyways here is the response:


    My thing is, whats the point of having such feature, if it doesn't work?!
    I have found that if you log out of your facebook for sense and then log back in that these pics will then update. When you go in to the facebook for HTC SENSE app you can press menu and there will be a sign off option and it will ask if your sure you want to log off as your phone may loose facebook data blah blah blah you select yes then after wards re open app and sign back in an vol-la pics have updated.
    Thanked by:
  6. #6  
    NxTech3's Avatar

    Posts
    318 Posts
    Global Posts
    594 Global Posts
    ROM
    Stock SGSIIE4GT

    Default

    mine updates without having to log off
  7. #7  

    Default

    Did you disable the Facebook sync to save battery? That would also prevent it from updating.
  8. #8  

    Default

    Manually refresh the picture.
  9. #9  

    Default

    Quote Originally Posted by canteenboy View Post
    Manually refresh the picture.
    How do you do that?
  10. #10  

    Default

    Quote Originally Posted by SA10A10 View Post
    I have found that if you log out of your facebook for sense and then log back in that these pics will then update. When you go in to the facebook for HTC SENSE app you can press menu and there will be a sign off option and it will ask if your sure you want to log off as your phone may loose facebook data blah blah blah you select yes then after wards re open app and sign back in an vol-la pics have updated.
    I only have 1 facebook app and it's not the facebook for sense. I look in the installed apps and it shows both.
  11. #11  
    splmonster's Avatar

    Posts
    1,213 Posts
    Global Posts
    1,446 Global Posts
    ROM
    Changes weekly!

    Default Facebook for htc sense and my contacts

    Okay so right now I have my Facebook account linked to my gmail contacts and it seems to work great for the most part. Although it seems to not always change the pictures in my contacts. Like some of my contacts will have their current picture and some won't, including my contact card.
  12. #12  
    EVO1Android's Avatar

    Posts
    219 Posts
    ROM
    CM7

    Default

    From what I understand, this is a common bug.
  13. #13  
    splmonster's Avatar

    Posts
    1,213 Posts
    Global Posts
    1,446 Global Posts
    ROM
    Changes weekly!

    Default

    Oh okay, yeah I really wish it didn't happen. Cause I like linking my contacts to Facebook.
  14. #14  
    EVO1Android's Avatar

    Posts
    219 Posts
    ROM
    CM7

    Default

    Quote Originally Posted by splmonster View Post
    Oh okay, yeah I really wish it didn't happen. Cause I like linking my contacts to Facebook.
    Same here. I may be a little OCD but it annoys me. I posted on here with the same question and was told that it is a known issue.
  15. #15  

    Default

    I have the same problem..... drives me nuts!!!
  16. #16  

    Default People app & people's Facebook pics

    To me, the best way to view particular people's facebook pics its to go to the people app and click on the photos icon.

    However, it only seems to work for done off my contacts, not all.

    Refreshing the sync for my facebook account has no effect.

    Anyone have an idea?
  17. #17  

    Default

    Done off = some of
  18. #18  

    Default

    i'm having the same issue and was hoping for some guidance as well.
  19. #19  

    Default

    Bueno, por lo menos somos dos y no estoy solo.
  20. #20  

    Default

    It's most likely the privacy settings the users have setup for sharing photos.

    Some content is only viewable from the Facebook website and syncing apps/programs can't see it. I don't know if this is by design or if third party software just overlooks it.
  21. #21  

    Default

    Can't be privacy settings, I can see the pics from full facebook or touch.facebook.

    As for not allowing third parties, can't be that because it works for some of my friends, but not others.

    Frustrating.
  22. #22  

    Default

    Quote Originally Posted by taalibeen View Post
    Can't be privacy settings, I can see the pics from full facebook or touch.facebook.

    As for not allowing third parties, can't be that because it works for some of my friends, but not others.

    Frustrating.
    No, you're misunderstanding what I'm saying.

    It's a privacy setting that the People app isn't addressing correctly so it can't see the pictures. It's not that your account is being blocked from the photos, just that the app doesn't interact properly.

    That's why it works for some and not others: the people you can't see have a higher level of privacy on their account which interferes with you seeing the picture through the People app.
  23. #23  
    MAD WIL's Avatar

    Posts
    19 Posts
    Global Posts
    20 Global Posts

    Default

    ...its definitely in that person's profile privacy settings not to allow access to mobile/3rd party apps (phones, xbox live, etc) . One of my friends pics can only be viewed from the desktop version...
  24. #24  

    Default

    Ah, I see what you're saying. Makes sense.
  25. #25  
    jeffreytz's Avatar
    Mayor of Awesometown

    Posts
    233 Posts
    Global Posts
    289 Global Posts
    ROM
    Stock Jelly Bean

    Default Me too

    Quote Originally Posted by lugnut View Post
    I have the same problem..... drives me nuts!!!
    Me too, especially since this feature/function works perfectly in webOS. I was happy to see HTC Sense has a lot of the same capabilities as Synergy, especially pulling info and profile pics from Facebook, but I really hope in the next release of Sense a profile pic change on FB will update on the Evo.

    Anyone know if other Sense phones do the same thing or do some like the Incredible actually update accurately?
Page 1 of 5 1234 ... LastLast

Posting Permissions

B