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I emailed HTC regarding my Favorites widget, which has my friends FB sync to it, the pictures don't update when a friends change there pic, EVER. Even my Facebook profile which is linked to my phone, I have the same picture showing up from 3 weeks ago, and I changed my pic 2 weeks ago lol. Also it doesn't center the picture, my friends heads are cut off too, smh.
Also just for reference, I have an HD2, it comes with the same favorite widget (called 'People') and it auto updates perfectly AND centers the picture too. Anyways here is the response:
My thing is, whats the point of having such feature, if it doesn't work?!
Hi, I'm Victor, and I will be glad to assist you today. At this time we do not have a fix for the issues you are having with your device. We have no information on when an update will be released to help resolve these issues with your device. Once an update is released for your device you will get a notification on your device that an update is available for it. If you have any other questions feel free to reply. You may also enjoy HTC Community - Join the HTC Mobile Phone Community Online
, our customer-based forum, which has a plethora of information on HTC devices. I would also like to invite you to participate in a customer satisfaction survey located at HTC Online Survey
. I hope you have a great day!
To send a reply to this message or let me know I have successfully answered your question log in to our ContactUs site using your email address and your ticket number 10USCW25ENA001636.
As most have experienced the EVO is having issues with syncing your Facebook contacts.
At first I was not having this issue but after doing a Factory Reset I am sadly not syncing Facebook contacts anymore. I have combined all the threads related to this issue and I will add links to all the relevant information I can find to this post. Everyone remain calm until HTC gets this issue resolved.
In case you don't know what I am talking about its the Facebook contacts so the people widget no longer shows your facebook contacts.
On HTC forums:
Facebook for HTC Sense simply stopped working - "Connection Error" - HTC EVO™ 4G (Sprint) - Android Forums - HTC Community
Also post it here... Don't have to be rude like some others but let them know so they will fix it asap...
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We have more information
See this post HERE or go to the front page article HERE
Thanks Phil for working on this and getting an answer out of HTC