[seabrz]

I suspect it's time for a new phone, but thought I'd ask...

I have an unrooted EVO4G (Android 2.3.5). In the past week or so, it's freezing up when I am doing doing something (almost anything, even just swiping to unlock the phone), and will then crash and restart (taking a long time each time it seems). I don't even have to be touching the phone and it restarts. Does this about 6-7 times per day. I did get an update and I had hoped that would help, but alas...it continues.

Am ready for a new phone but wanted to wait until I learn more about the S4. Unfortunately, I'm leaving for a trip and will need to do something now.

Thanks for any clues.

[Paul627g]

Have you done a factory reset?

[OperationA7X]

I suspect it's time for a new phone, but thought I'd ask...

I have an unrooted EVO4G (Android 2.3.5). In the past week or so, it's freezing up when I am doing doing something (almost anything, even just swiping to unlock the phone), and will then crash and restart (taking a long time each time it seems). I don't even have to be touching the phone and it restarts. Does this about 6-7 times per day. I did get an update and I had hoped that would help, but alas...it continues.

Am ready for a new phone but wanted to wait until I learn more about the S4. Unfortunately, I'm leaving for a trip and will need to do something now.

Thanks for any clues.

Could be that the processor is burning itself out. My phone just so happened to be the 1/x000 phones that had a defective CPU. It can go to 1.73 GHz. But I can only set it to 1.5 GHz or else when it hit the max speed, it would freeze up, crash, then reboot and repeat.

You're stock though, and say this problem happened recently, so maybe its a bad app.

Turn off your phone. Pull out the battery. Place it back in. Turn on phone normally. When you ser "HTC EVO 4G" appear on screen, hold down the Volume Down button until your phone vibrates twice. You'll boot into Safe Mode. From there, play with the phone, try to purposely crash it. If doing a bunch of processes does not cause it to freeze and crash, then its a bad app. If it somehow does crash, its a software issue.

TIP: You'll know you're in Safe Mode when you see "Safe Mode" in the bottom left-hand corner.

Sent from my HTC Vivid WCX using Android Central Forums