06-10-2013 01:09 PM
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  1. crashvt's Avatar
    Hey Everyone,

    My EVO can't browser intranet sites connected through my corporate wi-fi. Iphone users have no problems doing so. The issue has to do with urls with domain name associated to them. http://server.domain.com works, but http://server won't. Iphones have no problems with them. If I type in the IP address for the sites there is no issue getting to it. I have no problem surfing external sites ie, google. We don't use any proxy servers.

    Any help would be great.

    Thanks!
    08-12-2010 11:33 AM
  2. brittonx's Avatar
    Have you loaded 2.2 (Froyo)?
    08-12-2010 11:56 AM
  3. 2CupsWithString's Avatar
    It sounds like a DNS server problem, I don't know where the EVO gets it's DNS info from in a wifi or 3G connection. Have you left it connected to your intranet a while? Maybe it needs some time to update?
    08-12-2010 12:02 PM
  4. crashvt's Avatar
    I have loaded 2.2, it didn't seem to make a difference. It is resolving some items which are only it my internal DNS. That is what makes it so puzzling
    08-18-2010 02:03 AM
  5. PM-Performance's Avatar
    Uncheck mobile view on the browser
    08-18-2010 09:49 AM
  6. crashvt's Avatar
    I changed this option, but still no go
    08-23-2010 05:26 PM
  7. Caitlyn McKenzie's Avatar
    Make sure you type in http:// in front of the URL to keep it from doing a Google search.
    08-23-2010 06:38 PM
  8. pwnst_r's Avatar
    So what's your IT dept. say?
    08-23-2010 07:11 PM
  9. Yourdogsdead's Avatar
    It sounds like a DNS server problem, I don't know where the EVO gets it's DNS info from in a wifi or 3G connection. Have you left it connected to your intranet a while? Maybe it needs some time to update?
    The ISP generally acts as the DNS server. So Sprint for 3G, random internet provider for wifi. It sounds like the domain name isn't being redirected to an IP Address. He says that if he types in the IP Address, that it works.

    Does this occur on the LAN or WAN network?
    08-23-2010 07:17 PM
  10. wadester's Avatar
    Actually, I just tested this on our LAN, too, and I have the same problem. IP addresses work but names do not.

    I turned off the Mobile Network so it shouldn't be using any other DNS servers than our own (2) Windows DNS servers. IP Config on the phone report the correct DNS server addresses. Strange.
    08-24-2010 01:56 PM
  11. 2CupsWithString's Avatar
    Actually, I just tested this on our LAN, too, and I have the same problem. IP addresses work but names do not.

    I turned off the Mobile Network so it shouldn't be using any other DNS servers than our own (2) Windows DNS servers. IP Config on the phone report the correct DNS server addresses. Strange.
    Are you using a trailing slash in your web browser? Have you tried different browsers?

    Like http://thefredelement-pc vs http://thefredelements-pc/ ?
    08-24-2010 02:35 PM
  12. 2CupsWithString's Avatar
    The ISP generally acts as the DNS server. So Sprint for 3G, random internet provider for wifi. It sounds like the domain name isn't being redirected to an IP Address. He says that if he types in the IP Address, that it works.

    Does this occur on the LAN or WAN network?
    It's not always random internet providers for WiFi, If you're using wifi and setup DHCP, 9 times out of 10 you can set what DNS servers to use, to forward from your ISP or even designate the router as the local DNS.

    In a lot of corporate settings companies use internal DNS servers and even proxy servers to do everything from name resolution, logging, blocking, etc.
    08-24-2010 02:38 PM
  13. crashvt's Avatar
    I had a droidx user and incredible and they had the same issue. They were both in IT are believe it has something to with android resolving intranet urls. Like trying to go to www.intranetsite.com. There has to be a way to debug this. I will try the trailing slash tomorrow.
    08-24-2010 06:03 PM
  14. crashvt's Avatar
    The ISP generally acts as the DNS server. So Sprint for 3G, random internet provider for wifi. It sounds like the domain name isn't being redirected to an IP Address. He says that if he types in the IP Address, that it works.

    Does this occur on the LAN or WAN network?
    Wifi which connects to a LAN
    08-24-2010 06:05 PM
  15. Caitlyn McKenzie's Avatar
    I can confirm that it is possible to use names on LAN, as I just connected to my router using its name, not IP. (http://gateway instead of the IP)

    Worked just fine?
    08-24-2010 06:28 PM
  16. crashvt's Avatar
    I just tried with trailing slash still a no go. Any other ideas? Android phones are the only ones that seem to have the issue. WebOS, Windows Mobile and iPhones are all fine.
    08-25-2010 10:33 AM
  17. EvilMonkey's Avatar
    I'm not at the office or I would try, but I was use the "ES File Explorer" app to map server drives and I have the same issue....I can't map \\serverName\Share but I can map \\IPAddress\Share

    Probably the same issue...I will have to try it in a browser to one of intranet sites, but expect the same behavior.
    08-25-2010 10:38 AM
  18. wadester's Avatar
    No, extra / at end doesn't work. Must be some kind of incompatibility between Android clients and Windows DNS servers?
    08-25-2010 11:55 AM
  19. pwnst_r's Avatar
    I had a droidx user and incredible and they had the same issue. They were both in IT are believe it has something to with android resolving intranet urls. Like trying to go to www.intranetsite.com. There has to be a way to debug this. I will try the trailing slash tomorrow.
    Again, what does your IT dept say.
    08-25-2010 01:25 PM
  20. crashvt's Avatar
    IT Deptarment said it should work no problem.
    08-25-2010 04:54 PM
  21. 2CupsWithString's Avatar
    IT Deptarment said it should work no problem.
    Ok, it's time to do some comparison.

    Can you access these intranet sites from your work computer? If so can you get your network settings? - Are you sure the wifi router, if that's the device assigning an address to your Evo, is giving the same informaiton?
    08-25-2010 05:09 PM
  22. wadester's Avatar
    I am the IT department here.

    1. Wireless Router is in Access Point mode on the same internal network segment (192.168.0.x/32) as my computer.

    2. Using IP Config, IP information on EVO vs. PC is identical except the IP address (obviously), same DNS servers (192.168.0.10 and 192.168.0.96).

    3. I can access http://aptnas/ (as an example) on my PC but it won't resolve on the EVO. I can, however, access http://192.168.0.50 -- the address of the NAS on the EVO.
    08-26-2010 03:40 PM
  23. crashvt's Avatar
    Same situation at wadester
    08-30-2010 10:00 AM
  24. metroff1's Avatar
    I was having a similar problem where I couldn't access my work intranet. What finally worked for me was to use opera as a browser. The explanation from my IT Dept was that when using opera as your browser everything goes through their server before being redistributed. You can get the opera browser in the marketplace.
    08-30-2010 11:17 AM
  25. Yourdogsdead's Avatar
    It's not always random internet providers for WiFi, If you're using wifi and setup DHCP, 9 times out of 10 you can set what DNS servers to use, to forward from your ISP or even designate the router as the local DNS.

    In a lot of corporate settings companies use internal DNS servers and even proxy servers to do everything from name resolution, logging, blocking, etc.
    Makes sense, if they have their own web server why not have a DNS server as well. I noticed something above about trailing slashes, would that really make a difference?
    08-30-2010 02:27 PM
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