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Not sure on that one. That's been my question to Sprint and HTC over the past day. How can a manufacturer's OTA (didn't get hit with the early release that others ran in to, btw) cause a failure of a service that neither carrier or manufacture are aware of despite it being present with a number of customers. If I rooted, I'd understand. I haven't, so what's the deal? Of course no answer can be provided by either other than the typical SOL, we got refurb for you. After coming from a Pre and having refurb after refurb with each providing a different problem, I don't want to go in that direction if not necessary. Just can't get how both carrier and manufacture are claiming oblivious on this one. Maybe because its been mostly root-related, most haven't contacted HTC or Sprint about it. Don't know.
For trashing stuff, just been busy and didn't know if time would be available to backup and all that stuff. overreaction on my end. Took a few minutes to get that stuff done.