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  1. #26  
    RamyaaNanthini's Avatar

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    Default Re: There was a problem while playing. Touch to retry.

    I face the same problem here... It's frustrating
  2. #27  
    rajesh kumar35's Avatar

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    Default Re: There was a problem while playing. Touch to retry.

    Issue resolved for me: go to chrome delete browsing history and all....
  3. #28  
    dhamiltongrey's Avatar

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    Default Re: There was a problem while playing. Touch to retry.

    I'm trying to work out from that eneae3448 post how a person can think Internet Explorer is part of android. Dumbass
  4. #29  
    llamas love mandarins's Avatar

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    Default Re: There was a problem while playing. Touch to retry.

    I have the same problem, every video I try to watch it comes up in the middle of the screen saying "there was a problem while playing. Touch to retry." It was not my internet connection because I had full bars. Please help.
  5. #30  
    CatSquare's Avatar

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    Default Re: There was a problem while playing. Touch to retry.

    I fought with this for months, installed all kinds of apps as workarounds, restarted the phone, uninstalled/reinstalled YouTube. Nothing worked, until I tried wiping my cache partition.
    Turn your phone off, then hold VOLUME DOWN and POWER. From there, navigate to RECOVERY and then WIPE CACHE PARTITION.
    This can take a while and may not give any indication that it's doing anything, but it worked for me. Highly recommended!
  6. #31  
    rendy69's Avatar

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    Default Re: There was a problem while playing. Touch to retry.

    Quote Originally Posted by amorlatino360 View Post
    i found the solution for this problem just go to menu and settings application Manager applications and under download click on youtube clear chache clear data and uninstall and now goto play store and search for youtube and open or install done!!
    This magic works for me.
    Thank you so much!!!
  7. #32  
    Brad Tr's Avatar

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    Default Re: There was a problem while playing. Touch to retry.

    This fixed my problem with Youtube immediately. I was having issues after the Marshmallow update, thanks!
  8. #33  
    Shotgun101a's Avatar

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    Default Re: There was a problem while playing. Touch to retry.

    Quote Originally Posted by trackath View Post
    Every single video I try to play in the youtube app gives this message: There was a problem while playing. Touch to retry.
    If I go to Youtube.com, Cannot Play video. Sorry this video cannot be played.
    The videos do not even start to play. It doesn't even try for very long.
    I have the lastest update and updated prl. And also the lastest youtube app update.
    It's terrible. Any ideas?
    Reboot phone
  9. #34  
    Mario Davinci's Avatar

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    Default Re: There was a problem while playing. Touch to retry.

    I had the same problem and I only noticed when facebook stopped playing videos. I first updated facebook but no luck, then I found problem lying with Youtube itself and I uninstalled and installed the latest; but again to my surprize it didnt solve my problem. I tried the least efforts option available to restart my phone and voila it finally worked fine. It appears to be codec issues with our hardware which gets resolved with simple restart.

    Used phone - Mi4i
    Network - 3G/4G/WiFi (both personal and office); [just to tell people that it has nothing to do with network]
  10. #35  
    XtremeKID's Avatar

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    Default Re: There was a problem while playing. Touch to retry.

    Quote Originally Posted by trackath View Post
    Every single video I try to play in the youtube app gives this message: There was a problem while playing. Touch to retry.
    If I go to Youtube.com, Cannot Play video. Sorry this video cannot be played.
    The videos do not even start to play. It doesn't even try for very long.
    I have the lastest update and updated prl. And also the lastest youtube app update.
    It's terrible. Any ideas?
    It happens because of your storage.
    If your storage is Full so it would happen
    Or
    If your storage is Full on Phone Storage then Move YouTube to SD Card's Storage and if your Meomory Card's storage is Full so move YouTube to Phone storage..
    Reply me if it helped..
    THANKS :-)
  11. #36  
    Meron Shano's Avatar

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    Default Re: There was a problem while playing. Touch to retry.

    Every single videos not working
  12. #37  
    cole davies's Avatar

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    Default Re: There was a problem while playing. Touch to retry.

    Try turning your phone on then off again
  13. #38  
    MOB DOC's Avatar

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    Default Re: There was a problem while playing. Touch to retry.

    Quote Originally Posted by trackath View Post
    Every single video I try to play in the youtube app gives this message: There was a problem while playing. Touch to retry.
    If I go to Youtube.com, Cannot Play video. Sorry this video cannot be played.
    The videos do not even start to play. It doesn't even try for very long.
    I have the lastest update and updated prl. And also the lastest youtube app update.
    It's terrible. Any ideas?
    But I have an solution just sing out from YouTube and try to play video it will work
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