Battery voids warranty?
I just purchased an EVO last week from a corporate Sprint store, then went to Best Buy and bought a Best Buy brand (Platinum) 3500ma battery. I had to get the phone checked today for daily rebooting, and the tech told me that the battery voids the warranty. Anyone know if this is true, as if it is, I will return the battery to BB.
- 01-25-2011, 08:37 PM #2
- 01-25-2011, 08:44 PM #3
- 01-26-2011, 01:27 AM #4
I spoke with Sprint this morning, and the battery does indeed void the manufacturers warranty. But Sprint says that I am still covered by the Total Equipment Protection for which I pay a monthly fee.
Be careful with these batteries if you don't have TEP!
- 01-26-2011, 09:31 AM #6
- 01-26-2011, 09:35 AM #7
- 01-26-2011, 09:51 AM #8
- 01-26-2011, 09:56 AM #10
As far as fighting it, I don't need to as long as I have Total Equipment Protection, which I always have on every phone, anyway.
I guess this is just a warning to anyone that has extended batteries without TEP. Put in your original battery before going into a Sprint repair center.
- 01-26-2011, 10:03 AM #12
- 01-26-2011, 10:04 AM #13
- 01-26-2011, 10:11 AM #14
Maybe one of the reason why this may void your phone warranty is - the fact that you're using a different battery... other than the manufacturers recommended battery. It's similar to rooting your phone..they both goes against the manufacturers regulation. (Period)
Regardless of what improvement it might add to the phone, it still void your warranty. We might not agree, but that is the rule.
- 01-26-2011, 10:52 AM #15
- 94 Posts
- 01-26-2011, 11:04 AM #16
But sprint should not sell accessories that will void that warranty. To me, I didn't buy the seidio battery to avoid this issue, but if a cell store or authorized dealer sells an item, then the carrier should be responsible for the replacement, not the manufacturer.
- 01-26-2011, 11:06 AM #17
- 157 Posts
I guess it makes sense that it would void the warranty. But what doesn't make sense is that I bought one from a sprint store, and it was actually recommended to me by a salesman. Now why would they sell you something that voids your warranty? I didn't like how it made my phone look so I returned it anyways.
Sent from my EVO using tapatalk.
- 01-26-2011, 11:38 AM #18
you would be incorrect sir, Sprint sells their own cell which actually uses Sony cells. It's also a different back cover and comes with 2. It's also not a lithium ion polymer nor is it 3500 mAh.
The sprint (sony) pack is 2600mAh, is lithium polymer and I'm sure it doesn't void the warranty since it's sprint equipment. I got mine soon after I got my evo, not the same as the seido.
- 01-26-2011, 12:12 PM #20
- 01-26-2011, 12:27 PM #21
- 01-26-2011, 12:50 PM #23
- 01-26-2011, 05:33 PM #24
- 01-27-2011, 08:02 PM #25