Anyone developing hot spots on the screen?

**Darth Mo** · 02-08-2011, 02:40 PM

Was having a drink with a buddy and noticed that when the screen is all white, we each have a hot spot that's brighter than the rest of the screen. It's about a half centimeter in diameter, so not a big deal, but noticeable. It's most visible when the screen is one solid color, but most noticeable when it's white.

I have a day unit and my buddy got his a couple weeks after. Just wondering if this is the start of screen degradation.

Cheers.

**tndank** · 02-08-2011, 02:53 PM

Fairly common.

If you have Service and Repair (or TEP) You can get a replacement if the store will do. Some stores, for whatever reason, wont replace it just because of that. You could always just crack the screen, which is covered. Or explain to them that you could just as easily walk outside smash the screen and come back in.

Service centers get paid to replace these. Seems like only a moron wouldn't replace it.

**npark** · 02-08-2011, 03:17 PM

Originally Posted by Darth Mo

Was having a drink with a buddy and noticed that when the screen is all white, we each have a hot spot that's brighter than the rest of the screen. It's about a half centimeter in diameter, so not a big deal, but noticeable. It's most visible when the screen is one solid color, but most noticeable when it's white.

I have a day unit and my buddy got his a couple weeks after. Just wondering if this is the start of screen degradation.

Cheers.

I have such a spot on my screen with my launch day Evo. It hasn't gotten bigger and it's not noticiable unless the screen is displaying all white. Not a big deal but YMMV.

**tndank** · 02-08-2011, 05:43 PM

Same here. I've got a couple in the usual spot. Doesn't really bother me. Haven't even bothered to fix mine and I work in a repair center.

**radiation0512** · 02-08-2011, 06:37 PM

Same here...actually didn't even notice it until I read this thread!! Thanks a lot :/ oh well doesn't seem to bother me though.

**TWC_SouthPhilly** · 02-08-2011, 07:01 PM

I've had my EVO sense about launch day and haven't notice any bright spots. Where are these bright spots located on your screens?

I'd have to say though if they don't bother you or make your EVO unusable.... roll with of and save the refurbs for the peps that really need them... just read a post about a guy who's kid tossed his EVO in the toilet. Now that's got to suck!!!

**gvndeb60** · 02-08-2011, 07:26 PM

I have one also and it drives me insane. Mine is about one centimeter round and is very noticeable especially when scrolling text. I am going to exchange it under my Best Buy insurance when I get a chance.

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**ManxMariner** · 02-08-2011, 07:35 PM

I have two. One is about an inch above the back key and the other one about an inch above that but in the center.

I took mine to my corporate Sprint store and they told me it was a pressure spot and not covered. I have tried twice and got the same answer. There is only one corporate store in my town.

**tndank** · 02-09-2011, 12:37 AM

3rd party repair shops get paid to replace these. Most should be happy to do a quick swap of the screen and earn some money. You might help yourself by letting the tech know you aren't in a hurry. They should be able to get the part within a couple days. Makes them more money not having to do a mail swap and you get to keep your board. Make sure he checks to see which screen you have if you end up going this route.

But, unfortunately, not all service shops operate as they should.

**gvndeb60** · 02-09-2011, 05:07 AM

My spot has been there since it was new but I am sure they will have some excuse. The third party authorized repair center never gives me any problems, but the corporate store by me is horrible.

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**Darth Mo** · 02-09-2011, 07:18 AM

Originally Posted by SouthPhilly

I've had my EVO sense about launch day and haven't notice any bright spots. Where are these bright spots located on your screens?

I'd have to say though if they don't bother you or make your EVO unusable.... roll with of and save the refurbs for the peps that really need them... just read a post about a guy who's kid tossed his EVO in the toilet. Now that's got to suck!!!

Seems that they're on the bottom half of the screen for everyone so it does indicate wear and tear from gripping. Don't want to possibly introduce the chance of something getting goofed up after a tech has to crack her open; I haven't had any problems functionally.

I only mentioned it because other than the kickstand losing it's shine, it's the first sign of wear on my phone. And I don't baby my phone and don't have a screen protector/case and there is nary a mark on the screen.

Remember all those heated debates about Gorilla Glass?

**JohnnyKat** · 02-09-2011, 07:41 AM

I've recently had a second spot develop on my launch day EVO! The first spot is very noticeable now- not just on a white screen, but noticeable through any color.
I was able to live with it but I think I'll be making a trip to the repair shop.

**jrun** · 02-09-2011, 11:16 AM

I've got a couple on my launch day evo, bottom half of the screen as well. Only notice it on all white screens which doesn't happen too often.. Wasn't sure though if it was a sign of something worse to come though.. would really suck if the screen went out.

**Darth Mo** · 02-09-2011, 11:51 AM

Originally Posted by jrun

I've got a couple on my launch day evo, bottom half of the screen as well. Only notice it on all white screens which doesn't happen too often.. Wasn't sure though if it was a sign of something worse to come though.. would really suck if the screen went out.

I didn't see if everyone was launch day but it's probably not a good sign considering the switched screens, what, two weeks after release?

Not trying to start a conspiracy but it's tough to ignore the coincidence.

**mdpre** · 02-11-2011, 10:25 PM

Originally Posted by ManxMariner

I have two. One is about an inch above the back key and the other one about an inch above that but in the center.

I took mine to my corporate Sprint store and they told me it was a pressure spot and not covered. I have tried twice and got the same answer. There is only one corporate store in my town.

I have two bright spots in the exact same locations. Right now they are only a small nuisance, but if they get worse I might try and get a replacement. Does anyone know the cause of this?

**anthonylokrn** · 02-15-2011, 11:40 PM

What's the best way to get the screen replaced? I purchased my Evo at launch day and it's had the hot spot since then, didn't bother to swap it out then since stock was on backorder. It has gotten worst overtime and now I have a second spot, though not as bad.

I don't have insurance since I take care of my phone, but corporate Sprint will not touch the phone and says I have to go through the manufacture warranty. HTC requires me to ship in the phone, which I will then be without a phone for a few weeks.

**Cubfan** · 04-07-2011, 01:18 PM

Just got my screen replaced for the second time (for free, of course). The white spots came back. If they come back again, I'm going to demand an Evo 3D for my replacement.

**PookiePrancer** · 04-07-2011, 01:34 PM

None here.

**thatwilsonguy** · 04-07-2011, 01:40 PM

From What I understand the most common spot is right above the processor. Some phones just run hotter (OC obviously has an impact). Other smaller spot are separate hotspots caused by varicose components. I'm on my third screen and it has come back. My repair center was very nice about it and it only took about 20 minutes. I'm not going to have it done again, I will just wait for EVO3D.

**FractalSphere** · 04-07-2011, 05:03 PM

I have one bigger bright spot and a smaller spot right where I have had two of my most frequently pressed/tapped spots on the screen. On several of the 7 sense screens I have commonly used icons on the lower row. That's where the spots are.

If the screen is dead-white, I can see them, otherwise they're hardly visible. I honestly don't care much at this point, and I've had my phone since launch day. If they were clearly visible in all graphics modes, or dark spots where color were washed out by the spot, I might.

Wasn't really thinking of upgrading phone this summer (ROM, certainly), we'll see how much of an issue it is over the next 9 months or so until I'm ready to pull the trigger on a new device.

**irock1985** · 04-07-2011, 05:47 PM

Yes from what I understand they are spots mainly cause by the processor getting too hot and having a reaction with the screen... Sprint knows this is an issue (much like the loose charging ports) and should provide a fix for free..

I have a replacement phone and it came with the spot already. The only reason I am not going to fix it is because I am going to wait until the Evo 3D comes out then get it fixed right before so that I have a nice mint condition phone to sell...

**anthonylokrn** · 04-27-2011, 11:11 AM

You all that are getting the fix for free via Sprint...are you using insurance?

I went to two corporate Sprint stores in the past months and tried to get my screen replaced due to two b-spots but was denied service since I do not have insurance; I was told to contact HTC to receive manufacture warranty service.

HTC requires me to mail in the phone which I would then be out of a phone for 2-4 weeks which is not possible in my situation. I do not purchase insurance on my phone since I take great care of it and have never damaged any of my expensive phones. The b-spot is a manufacture defect and the consumer should not be required to use insurance or cough up $35 to have the screen replaced.

People that say Sprint has nothing to do with the manufacture warranty and should not be held liable is ****ting themselves. Sprint decided to carry this phone and in that case is now partnered with HTC, thus they should be backing their products 100%. Sprint could at least step up to the plate and offer the consumer a phone to borrow while having to mail out the phone for manufacture warranty.

Since receiving the EVO at a subsidized price, basically the phone is still being paid off until that 2-year contract is up. I wonder how much "roaming" is required to be terminated and for Sprint to eat the cost of the phone that they would not fully support.

**Darth Mo** · 04-27-2011, 11:21 AM

Originally Posted by anthonylokrn

You all that are getting the fix for free via Sprint...are you using insurance?

...

They're using equipment protection through Sprint, not the Asurion insurance which would require a $100 deductible to get a refurbished phone.

**efn77mx** · 04-27-2011, 11:26 AM

I also have that hot spot on my screen. It's on the lower right corner area, and only visible when the background is white. I also have a dead pixel on the upper left portion of the screen. It honestly didn't bother me much at all, except now THIS Evo seems to be developing charging port issues, so I'll have them address the screen as well when I take it in.

**2CupsWithString** · 04-27-2011, 01:22 PM

I had one shortly after launch, then another one developed. I don't have insurance and just took it in to my local Sprint store for a warranty replacement, took about 5 minutes.