Message cannot be downloaded

[thorney1020]

"Generic Network Failure" every single time I get a picture mail. Sometimes when I click download it will finally work, and sometimes I can keep clicking download and the same error will persist. I tried looking through here to see if this was already a post, and I couldn't find it. Sorry if it's a repeat.

Anyone have a fix for this? Thanks!

 

[dbarnes2270]

Are you using 4G? If so, there is some glitch that does not allow picture mail to be downloaded over 4G.

 

[NxTech3]

try updating your data profile or if you have your MSL try a data restore. ##DATA#, Edit, MSL, Data, menu, restore. Phone should reboot and go through the Hands Free Activation process, then give it a shot