- 04-11-2011, 12:14 PM #2
- 04-11-2011, 12:46 PM #3
- 04-11-2011, 01:18 PM #5
- 04-11-2011, 03:14 PM #6
They may not care if its rooted, but it gives them as a company an out when it comes to servicing a device.
Also it gives the techs something to blame it on and not actually diagnose and fix it much past that.
- 04-12-2011, 01:15 AM #7
That exact issue was happening to my last EVO. I can't tell you what was wrong with it, because it was never actually diagnosed. Every time I would take the phone into a Sprint store to have it looked at, it would NOT act up. So after getting word that the unit would NOT be replaced because there was "nothing wrong with it", I handled the situation as follows: I dealt numerous blows to the unit with a large ball-peen hammer, filed an insurance claim. Received replacement EVO....no more problems.
- 04-12-2011, 10:04 AM #8