06-20-2012 10:43 PM
- Dropped my EVO over the weekend and scratched the screen and bezel pretty good.. No functionality lost, but its ugly cosmetically. I called the sprint store and they said if its just cosmetic and doesn't affect the functionality, they can't replace the screen. I said, so do i have to break it? He said he wouldn't recommend that because then it would have to go thru insurance and then i'd have to pay the $100 deductible. Anyone have any ideas or similar stories that got their screens replaced?05-11-2011 05:41 PM
- 05-11-2011 09:07 PM
Cracked screens are not replaced under current Sprint guidelines in authorized service centers. $100 Asurion claim is how Sprint can help you fix it.
You can buy one a bit cheaper on ebay/etc. and do it yourself.05-11-2011 09:15 PM
you don't know what you're talking about.
$100 deductible is for an asurion claim.
while a cracked EVO screen is officially covered under ASC guidlines, I replace them all the time and my corporate rep hasn't said anything about it.05-12-2011 07:50 AM
- 05-12-2011 08:43 AM
any good service center stocks EVO LCD's05-12-2011 10:16 AM
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