- 1 Posts
After 10 minutes - There was a problem while playing. Touch to retry.
I have a problem when viewing videos using the YouTube app on my HTC EVO. I can watch 10 minutes of video then get the error There was a problem while playing. Touch to retry. This happens regardless of what video I watch, and regardless of 3G, 4G, etc. I unchecked High Quality on mobile, cleared the history, and the application version is 2.1.6. I have Android version 2.2 and have updated the firmware,
profile, prl, and htc software and still have the same issue.
Im stuck, and really want to watch the hour long shows I like.
Thanks in advance for your help!
- 05-31-2011, 08:48 AM #2
- 05-31-2011, 09:52 AM #3
- 05-31-2011, 01:37 PM #4
- 06-01-2011, 08:28 AM #5
there are some threads open about streaming on the 3.70 update. if i find one ill post it here but basically contact Sprint Tech Support, theyll walk you through changing some things on your phone to bypass a Sprint server. Should make it somewhat better
- 06-01-2011, 08:57 AM #6
- 1 Posts
Basically call sprint and get your msl # then email me and I can send you the instructions. My computer is down and cant remember what number to dial to be able to access the edit mode. I've had this problem and this will fix it. firstname.lastname@example.org
Last edited by smhump; 06-01-2011 at 10:08 AM.
- 06-01-2011, 11:05 AM #7
The problem is that the update changed the proxy server so of course when streaming through a proxy, you’re going to have problems. Here is the fix:
Choose Edit Mode
Enter MSL (Call Sprint to get this if you don’t have it already)
Change HTTP PD Proxy Port to: 0
Change HTTP PD Proxy Address to: 0.0.0.0
Last edited by reagan247; 06-01-2011 at 11:10 AM. Reason: Clarification