I was getting ready to Call sprint and Ask for My Gold Premier status back. Dialed *2 and Low and behold on my Evo was a menu similar to Sprint Zone. Looking through i discovered it trouble shoots everything on my device including storage, radios, camera, and my Account. It was a little eerie seeing that Everything was labled down to memory used up by pictures and media. needless to say it was handy to see that all the Green lights were on and My phone is operational. Also the batter usage utility is very interesting it has a choice to select where it will automatically switch settings to converse life. After messing around with this i finally selected updating Prl and profile, then called sprint to which the Representative very helpfully bumped my Status... She did say in wouldn't be back up to gold till july 12th Don't understand that but I can't wait for the 3D. Try it out dial *2 and mess around And let me know if it takes anyone else almost a month for them to give me back my Gold Premier Status.