- 286 Posts
Two days into my new sprint contract and cracked screen
Man am i sick today.Just purchased the HTC Evo shift friday and today while sitting at Arby's eating i got a message picked the phone up answered and when i went to put it down it dropped on the table and cracked the screen.Talk about bad luck.Im only two days into my 30 day risk free trial and and gotta pay 100 to repair phone this sucks !!!!!
- 04-03-2011, 07:21 PM #2
- 04-03-2011, 10:05 PM #4
- 04-03-2011, 10:12 PM #5
- 04-04-2011, 01:25 AM #6
- 04-08-2011, 12:12 AM #7
TEP for breakage of the phone falls under Asurion - $100 deduct....
Free replacement is only for "Mechanical or electrical failure, routine maintenance, and failure from normal wear and tear. File your replacement request within 60 days of incident."
Asurion under TEP with the $100 deduct. falls under "Loss, theft, physical or liquid damage and resulting corrosion, and fire or lightning damage. File your replacement request within 60 days of incident."
If your local store replaces it free of charge, its because they did it as a courtesy and considered the screen defective, thus causing the breakage.
- 04-11-2011, 08:22 AM #8