1. jared1202's Avatar
    Inbound calls are displaying "the process com.android.phone has stopped unexpectedly". I press force close and it disappears.

    Outbound calls or text are not affected.

    I've uninstalled apps to see if any particular one is causing the issue but after hours I'm still getting the error message.

    All this occurred after loading the Hero 2.1 official test release candidate.

    Any suggestions??
    05-10-2010 11:37 PM
  2. Andrew Ruffolo's Avatar
    which one did you install? the one with the .exe?
    05-10-2010 11:41 PM
  3. jared1202's Avatar
    Yes.

    RUU Hero C Sprint 2.20.651.1 signed test
    05-10-2010 11:45 PM
  4. Andrew Ruffolo's Avatar
    hmm, i would try reinstalling a ROM,
    you can try the RUU, but really, i would fix your bootloader then try another ROM
    05-10-2010 11:53 PM
  5. jared1202's Avatar
    Rufflez

    Thanks for the info. I did load the RUU and I'm getting the message. What do you mean fix the bootloader?
    05-10-2010 11:58 PM
  6. Andrew Ruffolo's Avatar
    you're going to have to do some dirty work, here's the link.
    http://forum.androidcentral.com/htc-...g-2-1-ruu.html
    This is so you can flash other ROM's
    I'm not really sure why your getting a force close with phone calls.
    05-11-2010 12:03 AM
  7. jared1202's Avatar
    Thanks! I'll try
    05-11-2010 12:06 AM
  8. jared1202's Avatar
    Would it be possible to wipe the Hero and go back to the stock 1.5? And in doing so, will it cause any issues? As you can tell, I'm a newbie to the Android World (wife's phone).
    05-11-2010 12:38 AM
  9. Andrew Ruffolo's Avatar
    yes, but you still need to fix the bootloader. The problem with the RUU is that you change everything that would make the phone even updatable from Sprint. I'll help, but really, the hardest part is getting the sdk setup and drivers installed if you're using a PC
    Are you using mac or PC?
    05-11-2010 12:40 AM
  10. jared1202's Avatar
    pc with Vista
    05-11-2010 12:47 AM
  11. Andrew Ruffolo's Avatar
    mkay, then you're going to follow the guide on setting up the SDK
    You need to first install the JDK:
    Java SE Downloads - Sun Developer Network (SDN)
    Has to be the 32-bit no matter what version of windows you're using
    Then install the SDK- for the USB drivers
    then do everything from the guides in command prompt.
    05-11-2010 12:58 AM
  12. jared1202's Avatar
    After loading the JDK, I will need to do the following next?

    http://forum.androidcentral.com/htc-...g-2-1-ruu.html
    05-11-2010 11:54 AM
  13. Andrew Ruffolo's Avatar
    you need to setup the SDK, then follow that tutorial. Read the link Gbhil provides in the first step.
    05-11-2010 12:30 PM
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