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  1. Thread Author  Thread Author    #1  

    Default Need Help!

    Inbound calls are displaying "the process com.android.phone has stopped unexpectedly". I press force close and it disappears.

    Outbound calls or text are not affected.

    I've uninstalled apps to see if any particular one is causing the issue but after hours I'm still getting the error message.

    All this occurred after loading the Hero 2.1 official test release candidate.

    Any suggestions??
  2. #2  
    Andrew Ruffolo's Avatar

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    which one did you install? the one with the .exe?
  3. Thread Author  Thread Author    #3  

    Default

    Yes.

    RUU Hero C Sprint 2.20.651.1 signed test
  4. #4  
    Andrew Ruffolo's Avatar

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    hmm, i would try reinstalling a ROM,
    you can try the RUU, but really, i would fix your bootloader then try another ROM
  5. Thread Author  Thread Author    #5  

    Default

    Rufflez

    Thanks for the info. I did load the RUU and I'm getting the message. What do you mean fix the bootloader?
  6. #6  
    Andrew Ruffolo's Avatar

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    you're going to have to do some dirty work, here's the link.
    http://forum.androidcentral.com/htc-...g-2-1-ruu.html
    This is so you can flash other ROMs
    I'm not really sure why your getting a force close with phone calls.
  7. Thread Author  Thread Author    #7  

    Default

    Thanks! I'll try
  8. Thread Author  Thread Author    #8  

    Default

    Would it be possible to wipe the Hero and go back to the stock 1.5? And in doing so, will it cause any issues? As you can tell, I'm a newbie to the Android World (wife's phone).
  9. #9  
    Andrew Ruffolo's Avatar

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    yes, but you still need to fix the bootloader. The problem with the RUU is that you change everything that would make the phone even updatable from Sprint. I'll help, but really, the hardest part is getting the sdk setup and drivers installed if you're using a PC
    Are you using mac or PC?
  10. Thread Author  Thread Author    #10  

    Default

    pc with Vista
  11. #11  
    Andrew Ruffolo's Avatar

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    mkay, then you're going to follow the guide on setting up the SDK
    You need to first install the JDK:
    Java SE Downloads - Sun Developer Network (SDN)
    Has to be the 32-bit no matter what version of windows you're using
    Then install the SDK- for the USB drivers
    then do everything from the guides in command prompt.
  12. Thread Author  Thread Author    #12  

    Default

    After loading the JDK, I will need to do the following next?

    http://forum.androidcentral.com/htc-...g-2-1-ruu.html
  13. #13  
    Andrew Ruffolo's Avatar

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    you need to setup the SDK, then follow that tutorial. Read the link Gbhil provides in the first step.

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