- 9 Posts
HTC Hero (Sprint) Bezel Cracking around USB
I have a new issue that I am finding with my Hero and not sure if I am the odd man out. I have had several quality issues with my Hero from a poor seal around my screen allowing dust in to pealing of my power button to now a crack on my bezel around the USB mini connection of which has now completely broken off.
What is up with the workmanship of this phone? I love my HTC Hero but man does it suck with the quality of how it was built…. Anyone else finding this problem with their Hero? I have never dropped mine and don’t know what else to do.
Last edited by XEOD; 06-07-2010 at 11:57 AM.
- 06-07-2010, 12:00 PM #2
- 9 Posts
@beezy420 - Good call! I hesitated to take my phone in because of this issue as I have never had good experience with repair service from Sprint, however.... I took it in during my lunch break to give it a try and low and behold I am getting a replacement unit. Not for the new bezel crack (as according to Sprint, this is a new issue that they are not aware of) but for the metallic coating on my buttons, of which Sprint has in their system as a known issue and to replace the units. So FYI to those who are having the button issue.
- 06-09-2010, 10:23 AM #4
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