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  1. Thread Author  Thread Author    #1  
    FCBenefield's Avatar

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    Default Need help activating my new HTC Hero

    My old phone broke on me, and a family member sent me a old HTC Hero. I'm having a problem activating it. When I call *2 and go through the process. It asks for a 11, 14, or 18 digit code that can be found on the phone box. The only problem is that I don't have that code. Is there any other way to get that code? Please help, and thank you for reading.

    EDIT: The code is also not in the settings
  2. #2  
    ThePurpleAndroid's Avatar

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    Default Re: Need help activating my new HTC Hero

    Look in your settings under About Phone

    ~~HTC Evo Design~~
  3. Thread Author  Thread Author    #3  
    FCBenefield's Avatar

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    Default Re: Need help activating my new HTC Hero

    I did. The code I need isn't in there.
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    ThePurpleAndroid's Avatar

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    Default Re: Need help activating my new HTC Hero

    You may have to call the service provider to re-activate a used device

    ~~HTC Evo Design~~
  5. #5  
    cerebasan's Avatar

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    Default

    No worries! Slide the back cover of the phone off and remove the battery. The numbers are printed there. Enjoy your Hero! I still have mine.

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