After seeing my Hero slow down considerably over the past month or so and not being able to fix the problem any other way, I finally decided to restore it to factory condition. Before doing so, I purchased and installed MyBackup Pro and backed up all my contacts, photos, music, apps, etc. I know there are ways to do this for free but I didn't have the time to figure them out. Anyway, MyBackup worked flawlessly -- all is restored and the phone is snappier as it was when I bought it. Maybe I'll just have to do this every couple months. The Hero sure is a lot more fun to use when you're not waiting on it to do everything.