I have the same problem and none of the "solutions" above work. My phone is a Moto X with ATT and 1) there is no icon to the leff>> paper clip, etc and 2) No, the picture does not go to the gallery. If I click on the jpg attachment, the photo expands and then I have the option to "save", "share", "save all", "share all". So I did a save and can't find the picture anywhere. I downloaded a file manager application and a search on the sdcard says nothing found, a search on the device takes a long time and shows nothing either. If anybody has a real answer please post.