Hero returned - odd issues - text have no order
Best Buy replaced my Hero today because of the dust under the screen and issues with text messages (Best Buy was great BTW). I received a new "Google" branded Hero and after setting everything back up had the same text message issue and the vibrate for the keyboard would cut in and out. I like the keyboard vibration so I took the device back for a refund. The text message issue was also very frustrating. If a new text came in there was no order so I had to search. It did this with the default message client and two otheres. This was frustrating when having a conversation. I'd have to search for the reply and was even more difficult if it was a long reply. I'm disappointed that I had to return my Hero but I figured I wait until the Samsung Moment is released at this point. I loved Android and the Hero but didn't want to deal with these odd issues.
anyone else having these issues? I hope I just had bad luck with the devices I received but wanted to get others thoughts.
UPDATE 11.2.09 - I purchased a Samsung Moment yesterday and I don't seem to be experiencing this odd SMS issue....yet. I've tested this using Handcent and the standard message application.
Last edited by IIJBII; 11-02-2009 at 10:01 AM. Reason: Updated the thread with new information
- 10-30-2009, 08:52 PM #2
- 26 Posts
No dust here, hopefully not ever.
As far as texting though, I was only receiving half of the message if it was more than 150 characters, not even a 2nd message with the rest of it. However, I contacted a Sprint csr via web chat and they reset my phone. So far so good, friend sent me a text and I received it in 2 messages.
- 10-31-2009, 12:32 AM #3
Sprint has had SMS issues for years now... one of the reasons I could never go back to them. Out of all of the carriers I've only had issue with Sprint SMS. A buddy of mine picked up a Touch Pro 2 recently on Sprint to test the SMS and sure enough same issues. Some minor delays, some were longer, messages would come out of order, etc...
- 10-31-2009, 02:50 AM #4
Ex. A reply to my text would be posted somewhere in the middle or top of the text string rather then at the bottom as they usually are displayed by time (which makes sense).
I don't think this is a Sprint issues as I have other devices (one being a Pre) and I have never had this issue. I even swapped my number back to the Pre to see if it was a network glitch and the Pre seems to work fine. I've also never seen this with my BlackBerry.
I'm going to try to pickup the Moment tomorrow if I can get one as I really liked Android but couldn't deal with that as I text a lot and had to search for the new test to reply. This is a huge pain with a long text string.
- 10-31-2009, 10:13 AM #6
- 10-31-2009, 10:46 AM #8
- 10-31-2009, 12:28 PM #10
- 10-31-2009, 12:59 PM #11
- 10-31-2009, 01:05 PM #12
- 369 Posts
- 10-31-2009, 01:07 PM #13
- 01-17-2010, 10:32 AM #14
- 11 Posts
I know this is an old thread...but has anybody figured this issue out? I am very sick and tired of not getting text's and this is only after a few days with the phone. And NO THIS IS NOT A SPRINT ISSUE...HTC has confirmed there is a problem...they say that when its upgraded to 2.0 or higher that should fix the problem.
- 01-17-2010, 01:02 PM #15
- 01-17-2010, 07:17 PM #16
- 01-17-2010, 08:30 PM #17
- 02-23-2010, 10:09 AM #18
- 2,424 Posts
I have experienced these issues with the text messages coming out of order according to the timestamp. I had noticed that it usually does it when the phone is roaming. So I turned the roaming off and I havent had any issues thus far. I will repost id something changes.
Last edited by dwaynewilliams; 02-23-2010 at 10:13 AM.