No OTA Yet?

**rxpx33#ac** · 11-05-2010, 12:48 PM

I still have yet to receive my OTA update. Should I be concerned? Is there anything I can do to get it manually?

**fatboy97** · 11-05-2010, 01:33 PM

How long have you been waiting? I purchased mine on the first day and saw the update the next morning.

**andyr2007#ac** · 11-07-2010, 02:29 AM

I do know that when I got my phone, the T-mobile representative had stated that the e-mail needed to be set up, and thereafter, that I would need to make a phone call. If both these items have already been done for you (Call I would expect, but e-mail maybe you just haven't set it up)...then I would suggest making sure you DO have the android data plan for the MT4G (I believe this may cause the error of not receiving updates). If all of the above is already taken care of, I would pull the battery while the phone is on, wait ten seconds, and re-insert...this should force the network to reset and maybe that is all you need. (After the reset, it may still take a few hours or so for the update to hit, would give it up to about 24 hours)

**rxpx33#ac** · 11-10-2010, 09:36 AM

Okay I have had my phone now since it came out. I have my email setup I have made calls received texts and picture mail. I have even spent time surfing the web and making video calls.
I still have yet to receive the update. I'm not sure whats going on. The phone is fine and works with out it but I just think its kind of weird that I am like the only Mytouch 4G user out there that has not received the update a week after having the phone.

**candace13** · 11-11-2010, 09:50 AM

My boyfriend and I both got ours a few days ago I got my update a few hours later he still hasn't received his

**skidooman93** · 11-11-2010, 11:09 AM

I declined the update when it showed up because I didn't have enough battery at that time was about 7% and I was in a very bad spot for coveage. How do I get the link to update again? Thanks.

So far I love this phone but battery life is anoying, yesterday I only got about 6hours on it. Today seems better.

**alekaras** · 11-12-2010, 10:36 AM

A bit of a newbie here, but how do i know if I have received an OTA update?

**fatboy97** · 11-12-2010, 12:14 PM

Originally Posted by alekaras

A bit of a newbie here, but how do i know if I have received an OTA update?

You'll get a message on your device asking if it's ok to install an update... OTA: Over The Air, in other words you don't have to connect to a PC to install an update.

**alekaras** · 11-12-2010, 02:00 PM

Originally Posted by fatboy97

You'll get a message on your device asking if it's ok to install an update... OTA: Over The Air, in other words you don't have to connect to a PC to install an update.

Thanks. Looks like I haven't received one yet, in that case.

**detwetter** · 11-16-2010, 08:17 PM

Go to your t-mobile online profile, make sure the phone that shows up is your new myTouch 4g and not your old phone.

Not sure that's what did it for me as I did this right after getting the phone. Next morning had the ota waiting.

Sent from my HTC Glacier using Tapatalk

**alekaras** · 11-17-2010, 04:11 PM

Originally Posted by detwetter

Go to your t-mobile online profile, make sure the phone that shows up is your new myTouch 4g and not your old phone.

Not sure that's what did it for me as I did this right after getting the phone. Next morning had the ota waiting.

Sent from my HTC Glacier using Tapatalk

I updated my phone on my t-mobile online profile, but still no OTA. Have had the phone for 11 days now.

**cheftam** · 11-18-2010, 09:41 PM

Is there a way to tell if you have the OTA or not in the Settings/Software information?

I honestly can't remember if I got the OTA message or not, I was too excited the first hour I got phone and was just pressing buttons

**timbo1083** · 11-19-2010, 08:39 AM

You can manually force the update. Xda forums show you how to root and then manually push update.
Sent from my HTC Glacier using Tapatalk

**detwetter** · 11-19-2010, 11:07 AM

The only other thing I did was remove the telika apn. Telika was by default selected on my phone. I switched to T-Mobile Data, then deleted the Telika apn entry.

Sent from my HTC Glacier using Tapatalk

**Ultra50#WP** · 11-22-2010, 05:10 PM

To see if you have the update goto settings-about phone-software info and check for this Build#1.17.531..2 CL277036 release-keys

**david20817** · 12-22-2010, 04:15 PM

I have still not received the update from Tmobile to 1.17.531.2. I'm still on 1.14.531.... I've had my phone over a month and Tmobile has no idea why it is not updating. I just tried changing the APN setting mentioned by detwetter. Is there anyone else out there who has had the phone as long as I have and still not updated? Any other ideas in terms of what might work?

thanks,
Dave

**KristineN** · 12-25-2010, 08:15 PM

I've had the phone a month as well...and no update for me either.

**AgTitan06** · 12-26-2010, 12:58 PM

I've had the phone for 2 weeks..I got the update an hour after I activated the phone.

**MattMJB0188** · 12-26-2010, 09:08 PM

I got the phone for Christmas yesterday and I haven't received the update yet. Hopefully it'll pop up soon.

**Kevin O'Quinn** · 12-26-2010, 09:47 PM

Make sure you are provisioned correctly from T-Mo. I had to change from standard Android to myTouch, don't ask why, but it did work for me.

**MattMJB0188** · 12-26-2010, 10:07 PM

Originally Posted by iamlilysdad

Make sure you are provisioned correctly from T-Mo. I had to change from standard Android to myTouch, don't ask why, but it did work for me.

How would you go about this?

**Kevin O'Quinn** · 12-26-2010, 10:19 PM

You have to call them and have them do it.

**KristineN** · 12-27-2010, 01:01 PM

I was told everything was provisioned properly...they made me do a factory reset...and gave me the wait 7 day speech and it should come. I don't have a lot of hope

**J240** · 12-27-2010, 06:39 PM

There used to be a way to "check for updates" on my old G1, but I haven't seen this on my MT4G yet. Does anyone know where it is on this phone? Or if there is an option similar? I thought this was something standard on Android and I have looked through all the settings (I think).

**KristineN** · 12-27-2010, 07:23 PM

Not sure if this is what you are talking about or not....(didn't work for me)

# Go to the homescreen.
# Tap on Dialer - to open the dialer screen.
# From the dialer type *#*#checkin#*#* (that is *#*#2432546#*#*)
# If the ‘checkin' is successful, the device will display "checkin result success"
Note: Checkin results may take up to 12 hours to display
# Return to the homescreen.
# Press the Menu key.
# Select Settings.
# Scroll down, and select About phone.
# Select System updates.
# If an update is available, you should see the update downloading.When the download is complete, you will be prompted to Install (now or later)