05-04-2014 09:52 AM
31 12
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  1. LTrane's Avatar
    HELP! I purchased Sprint HTC One yesterday and traded in my EVO 3D on the spot so can't transfer photos, music, etc from old phone via the ONLY method/option made public. I have the SD card from the 3D but can't figure out how to transfer those files from the folder on my iMac to the HTC One. Stayed up all night trying to figure out how to transfer stuff from the SD card which i moved to a desktop folder but can't figure out how to get THAT on to the HTC One.

    Tried using HTC Sync App but when I connect USB cable, iMac doesn't recognize it as a drive and USB Debugging always activates no matter how many times turn it off. Can't figure out how to turn on USB storage. I can assign folder paths to the HTC Sych but no option on how to move that to the HTC One.

    What am I missing...other than sleep?!

    Thanks
    04-22-2013 12:04 PM
  2. Charles Lambton's Avatar
    HELP! I purchased Sprint HTC One yesterday and traded in my EVO 3D on the spot so can't transfer photos, music, etc from old phone via the ONLY method/option made public. I have the SD card from the 3D but can't figure out how to transfer those files from the folder on my iMac to the HTC One. Stayed up all night trying to figure out how to transfer stuff from the SD card which i moved to a desktop folder but can't figure out how to get THAT on to the HTC One.

    Tried using HTC Sync App but when I connect USB cable, iMac doesn't recognize it as a drive and USB Debugging always activates no matter how many times turn it off. Can't figure out how to turn on USB storage. I can assign folder paths to the HTC Sych but no option on how to move that to the HTC One.

    What am I missing...other than sleep?!

    Thanks
    I wonder if there is something software side that you have to get from HTC to mount it as removable storage. Or maybe you have to manually mount it ( Hope note). I'm using it with a windows 7 machine and can plug it in and drag stuff over no problem.
    04-22-2013 12:16 PM
  3. adriandb's Avatar
    I'll try on my win7 machine at work and then on my mac at home.
    04-22-2013 12:18 PM
  4. alvin319's Avatar
    HELP! I purchased Sprint HTC One yesterday and traded in my EVO 3D on the spot so can't transfer photos, music, etc from old phone via the ONLY method/option made public. I have the SD card from the 3D but can't figure out how to transfer those files from the folder on my iMac to the HTC One. Stayed up all night trying to figure out how to transfer stuff from the SD card which i moved to a desktop folder but can't figure out how to get THAT on to the HTC One.

    Tried using HTC Sync App but when I connect USB cable, iMac doesn't recognize it as a drive and USB Debugging always activates no matter how many times turn it off. Can't figure out how to turn on USB storage. I can assign folder paths to the HTC Sych but no option on how to move that to the HTC One.

    What am I missing...other than sleep?!

    Thanks

    I used a micro USB to USB adapter and a USB card reader. Mounted to my ONE with no problem. Then used ES File explorer to transfer files needed. The links are below for the ones I used.

    Micro USB to USB adapter
    Amazon.com: USB 2.0 Female to Micro USB Male OTG On-The-Go Cable Adapter: Cell Phones & Accessories

    SD card reader
    Dynex USB 2.0 2in1 Memory Card Reader DX-CR112 - Best Buy
    04-22-2013 12:31 PM
  5. LTrane's Avatar
    I just tried it at work using Windows XP (yeah, we're still rocking XP over here!) and still no option for removable storage. Can't figure out why USB debugging keeps activating each time. Wonder if I got a lemon?
    04-22-2013 12:46 PM
  6. Tiago Silva's Avatar
    04-22-2013 12:50 PM
  7. pmp6nl's Avatar
    I just tried it at work using Windows XP (yeah, we're still rocking XP over here!) and still no option for removable storage. Can't figure out why USB debugging keeps activating each time. Wonder if I got a lemon?
    You need MTP support on your Mac. Otherwise you could transfer over Bluetooth or a Wifi connection or use an online service like Dropbox.
    04-22-2013 11:30 PM
  8. LTrane's Avatar
    "MTP Support"?
    04-26-2013 10:23 PM
  9. grumpycompuprof's Avatar
    HTC Sync Manager works fine with the One and my MBP, but only after I used the original cable. An aftermarket cable did not work and I thought that I may have made a mistake switching, but all is well now.
    LTrane likes this.
    04-26-2013 10:30 PM
  10. pmp6nl's Avatar
    "MTP Support"?
    https://support.google.com/android/b...answer=1120329
    androidfan72 and LTrane like this.
    04-26-2013 10:38 PM
  11. sclRanger's Avatar
    04-26-2013 10:41 PM
  12. Tiago Silva's Avatar
    "MTP Support"?
    Follow the steps on my link and you will be able to rock HTC One on XP...
    04-27-2013 05:50 AM
  13. LTrane's Avatar
    I did finally figure out that the cable might have been part of the issue but even after using the one it came with, connection to HTC Sync Manager is sporadic at best and wont hold the connection once its made. My One and I are finally, well, "one" and here is the only solution that works for me and my iMac Android.com

    Thanks for the assistance, ALL!
    Swaroop Rao likes this.
    04-28-2013 02:39 PM
  14. sclRanger's Avatar
    No cable needed.
    AirDroid | Your Android, on the Web.
    It's free.
    Dr Dank, The Harrington and LTrane like this.
    04-28-2013 03:44 PM
  15. LTrane's Avatar
    Looks like the problem at work is with my USB ports so this is a great option. Thanks!
    04-29-2013 05:18 AM
  16. jeff4d's Avatar
    I had an EVO 3D (GREAT Phone!) then went to HTC One a few days ago. I have been mounting phone USB drive to my XP machine in the past and directly editing files. I do this for portability. The HTC ONE however made me install HTC driver software on my work PC and won't let me directly edit the files with Microsoft office. When I open my files on the phone, it starts working from temporary space on the PC and won't save or update back to HTC. Then I have residual files on the PC and must drag and drop back to the phone and delete temp files. I just want to mount it a standard USB drive with a drive letter and be able to edit files directly to that path. Any help?
    05-09-2013 01:13 PM
  17. Fezzy's Avatar
    Yes, I would like the same feature. I just want to mount my phone as a drive and not require an additional software.
    05-17-2013 11:20 AM
  18. TimmyB's Avatar
    I don't know if this will help, but the advice is free, so here goes:

    I use iSyncr on my PC, which is a W8 box. When I upgraded to the One, everything went smoothly. However, since I also bought a One for my wife, I tried to get iSyncr to work on her computer, which is an XP box; no luck. Chris, from JRT Software (maker of iSyncr), told me that (1) the problem was indeed the MTP that is mentioned above, and (2) that it needed to have Windows Media Player 11 installed, as this would allow it to connect. As soon as I downloaded WMP 11 and installed it, poof, my wife's One connected to iSyncr and took off.

    I know you are not asking about music syncing, but it sounds very much like the same issue, dealing with an XP box and MTP issues. Good luck; hope this helps!
    05-17-2013 11:30 AM
  19. kirk123456's Avatar
    I had the same problem as you. When I plugged my one into my computer running windows 7 it said my device was write only. My old phone was also the 3d. So hers what you do. Delete HTC sync off of your computer uninstall it completely. Then go to HTC website find your phone click support and download sync for HTC one. It's completely different that the sync for the evo3d. That will put the right drivers on your computer. Then transfer songs through windows media. Or copy you old sd to a folder the best way is just to use an android tabletor phon and use the transfer tool. It took me 20min to transfer 9gb of data but be carfull it transfers everything. Cool luck.
    06-04-2013 11:16 PM
  20. robsawalker's Avatar
    As has been pointed out, twice, AirDroid is your friend! Other than that, Android File Transfer Android.com will work via USB, BUT if you can't get it to work, try uninstalling HTC connection manager and any other connection managing software first and then trying it.

    For most times though, AirDroid is just perfect, quick, free and easy....
    06-05-2013 03:16 AM
  21. musicgold's Avatar
    This is how I got my HTC One's USB storage (internal storage) to work.

    1. I was able to see the phone's internal storage on my Windows 8 laptop without any problem.
    2. It was my Windows XP laptop that was not able to see the internal storage. So first I had to download the HTC Sync Manager. The sync manager requires you to download Windows Media Player 11 (which requires Windows Genuine Advantage verification).
    Once I downloaded the sync manager and all the required drivers, my XP machine automatically showed the phone's internal storage. That is I don't need to have the sync manager open to see the internal storage. Every time I connect the phone to my xp laptop, the sync manager starts automatically but I close it and I can still use the phone's internal storage.
    10-23-2013 07:00 AM
  22. garyft's Avatar
    I had an EVO 3D (GREAT Phone!) then went to HTC One a few days ago. I have been mounting phone USB drive to my XP machine in the past and directly editing files. I do this for portability. The HTC ONE however made me install HTC driver software on my work PC and won't let me directly edit the files with Microsoft office. When I open my files on the phone, it starts working from temporary space on the PC and won't save or update back to HTC. Then I have residual files on the PC and must drag and drop back to the phone and delete temp files. I just want to mount it a standard USB drive with a drive letter and be able to edit files directly to that path. Any help?
    The phone itself is not the problem. Android 4 and above remove the ability to mount the phone as a USB drive. The reason this was done was so that they could have one file system on the entire phone, not separate file systems for "apps" and "user files". Android 4.x only allows the phone to be mounted as an "MTP" (Media Transfer Protocol) device. The computer sees it essentially as an MP3 player, not as a USB drive. Again, this was done so that the Android device didn't have to maintain two file systems.
    patrixl likes this.
    10-23-2013 08:12 AM
  23. dr.who's Avatar
    I've found a way to map my HTC One to a drive letter on my WinXP laptop and Win 7 netbook but it's done over WiFi, not via USB cable. If any one is interested I can detail how I did it.
    10-23-2013 08:53 AM
  24. CreimermanGuitars Dan Creimerman's Avatar
    Hi ,can you help me how to map my HTC One to my computer. XP os.

    thanks,

    Dan
    11-03-2013 10:50 AM
  25. RebeccaCool's Avatar
    I've found a way to map my HTC One to a drive letter on my WinXP laptop and Win 7 netbook but it's done over WiFi, not via USB cable. If any one is interested I can detail how I did it.
    Do tell....

    Sent from my HTC One using AC Forums mobile app
    11-03-2013 06:09 PM
31 12

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