1. Wen Pai's Avatar
    hi i want to ask maybe a stupid question, but i need to ask, I purchase the NEW HTC ONE dev. edition 64gb and has some minor issue like the plastic edge and build quality, do i have the warranty for a year to send it back to HTC and get fixed or get exchanged? because i'm out of US now, so i want to know if i must send it back now or i can wait 4 or 5 month when i go back to US?

    thanks in advanced!
    04-24-2013 01:01 PM
  2. Jaguarr40's Avatar
    If I were you just to make sure I would contact HTC US support and ask them since you are at a disadvantage being out of the country. They might tell you that you can wait or have to send it in for warranty service now. Let them know what is wrong with it so they can identify if this will be a warranty issue or not.
    04-24-2013 02:04 PM
  3. poncewattle's Avatar
    Read the back of the packing list inside the box it was shipped in for Let's Talk return policies. Sounds like you can return it for any reason within 30 days. After that, it says you have to deal with the manufacturer for warranty issues. They also say they have a program to send you a replacement before you send back the defective one.

    In short, don't delay, the sooner it's returned the better.
    04-24-2013 02:07 PM
  4. Jack E Tran's Avatar
    I'm sending my HTC one in for broken audio socket that I bought 2 months ago, I hope I get it back asap and no surprise fees. I'm from Canada btw
    06-03-2013 11:45 AM

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