1. fwiler's Avatar
    Anyone get this working? I called t-mobile and they said it's not available for the One. Which seems strange when the app is preloaded..
    04-27-2013 03:53 PM
  2. JRDroid's Avatar
    Use google voice. It is way better than any of the carrier apps.
    04-27-2013 03:53 PM
  3. judeism's Avatar
    I have it working on mine.

    Sent from my HTC One using Android Central Forums
    04-27-2013 04:16 PM
  4. Erckul's Avatar
    works here. Do you by change have a pre-paid plan? It doesn't work on those plans.

    Sent from my HTC One using Tapatalk 2
    04-27-2013 07:38 PM
  5. scorpiodsu's Avatar
    works here. Do you by change have a pre-paid plan? It doesn't work on those plans.

    Sent from my HTC One using Tapatalk 2
    Tmobile visual voicemail does work on prepaid. Google voice doesnt.

    Sent from my HTC One using Android Central Forums
    04-27-2013 07:45 PM
  6. Dusk22's Avatar
    When go to Visual Voice Mail it asks me to set up a pin number. When I enter the pin and again for verification is says Pin is incorrect. weird. Also I can not get the tmobile data usage widget to work as well.

    Update: reset pin by calling #793# or whatever the app says, and now I can set my own pin.
    04-27-2013 10:45 PM
  7. fwiler's Avatar
    Thanks. That was it. Typing #7xx# from phone then going back to enter pin. Doesn't surprise me that tmoble support didn't know this.

    Sent from my HTC One
    04-28-2013 10:16 AM
  8. NIGG1026's Avatar
    I tried resetting my dialing #793# and it still doesn't work is there anything else I can do?
    10-04-2013 07:24 PM
  9. NIGG1026's Avatar
    I have a regular plan with tmobile.
    10-04-2013 07:25 PM
  10. ratedK's Avatar
    Mine gave me the same message while trying to set up Visual Voicemail. I had my number ported from a different carrier. T-Mobile originally assigned the phone a new number with the phone before the porting was complete. All I had to do was enter the last 4 digits of the number that T-Mobile originally assigned me (that I never used) while my real number was being ported.
    01-13-2014 01:23 PM
  11. Lisa Keezell's Avatar
    When go to Visual Voice Mail it asks me to set up a pin number. When I enter the pin and again for verification is says Pin is incorrect. weird. Also I can not get the tmobile data usage widget to work as well.

    Update: reset pin by calling #793# or whatever the app says, and now I can set my own pin.
    04-10-2014 10:46 AM
  12. Lisa Keezell's Avatar
    this was VERY helpful!!!! Totally worked! Many 😄
    04-10-2014 10:48 AM
  13. vivsterb's Avatar
    Thanks for the code! Had the galaxy s5 since Friday 25th and have been going around in circles to get it to work, again, thanks for the info.
    04-30-2014 01:32 AM
  14. claffeeba's Avatar
    Thanks for these instructions - I should also note what may be a confounding issue - tmobile offers calls over wifi. If you try this code with wifi on, it will fail. It may be that if you simply turn off wifi and try to create a new pin w/o this code it will work. Just a thought - but too late for me to try - I turned off wifi - sent the code - changed my pin and am able to use the app!

    thanks again. BTW - I am a recent convert from crackberry (z10 user) and am enjoying my tmo s5. If anyone is aware of a good discussion for BB switchers to kitkat, let me know.
    05-01-2014 12:12 PM
  15. Jonathan Baron's Avatar
    Turning off wi-fi worked, but #793# did not. When I tried #793# it reset my pin to the last 4 digits of my phone number, but then Visual Voicemail said that I could not use my phone number as a pin. Catch 22.
    08-25-2014 05:48 PM
  16. bryangti911's Avatar
    Turning off wi-fi worked, but #793# did not. When I tried #793# it reset my pin to the last 4 digits of my phone number, but then Visual Voicemail said that I could not use my phone number as a pin. Catch 22.
    #793# reset my password to the last 4 digits of my number. So I typed that into the pin and just added a 1 at the end of the 4 digits and it worked. You might be able to put in any numbers after you reset instead of the 4 last digits.
    08-27-2014 09:17 PM
  17. momofyou's Avatar
    that worked for me! thanks so much.
    09-14-2014 06:55 PM

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