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HTC ONE and 4G LTE phones do not support Brother Printers
I tried to print an email this afternoon from my HTC ONE and got the following results:
Searching for printers
Printer is not supported, please tap to change settings.
When I tapped, I got a box to select a different printer listing my current printer on top.
Underneath was a drop down box to select manufacturers and below that was box for models.
The only manufacturers that were give were Canon, Epson and Hewlett-Pacard.
On the original print screen I was given 2 choices:
1. Scan for printers - tapping that gave me the same results as above.
2. Add printer - when I pressed that choice, the phone asked for the ip address of the printer. When I entered the ip address it said printer not found.
My son has an HTC 4G LTE and had the same problem.
I called HTC tech support and went through the whole procedure with them and told them that I could print using my old Samsung Epic 4G. The told me that it was probably a software issue that could be corrected in future updates. He also said that it could be Jelly Bean, which I doubt.
Has anybody else had this problem or found a way around it.
I do not print from my phone that often, but it would make things a lot easier than having to then go to my computer to print.