In-app Videos only playing on Wi-Fi

[ajbrickyard]

I'm in Philly and on Sprint and for the last two days I've been having no luck getting Hulu, YouTube, MLB at bat or Vimo to play videos over 3g or 4g no matter where I am or signal strength, the Apps just stop or come up with errors. But all play fine over Wi-Fi


Sent from my HTC ONE on Mars bitches!!!!

 

[mrbootcrm]

I'm in Philly and on Sprint and for the last two days I've been having no luck getting Hulu, YouTube, MLB at bat or Vimo to play videos over 3g or 4g no matter where I am or signal strength, the Apps just stop or come up with errors. But all play fine over Wi-Fi


Sent from my HTC ONE on Mars bitches!!!!

I'm on Sprint as well and am experiencing the same. I'm assuming it has something to do with their network so I'm going to call cs and notify them. Hopefully they aren't blocking or severely throttling streaming services because that would make me leave them. I'll keep testing.

Edit: I just called sprint and am waiting for a call back. The tech's initial impression was that my area was having LTE issues and to try streaming over 3G. This did not help so now I wait for the call back to troubleshoot more.

Edit 2: The Sprint tech was unaware of any issues and neither was anyone she talked to in her department. The issue was escalated so we'll see. If you are having the same issue I suggest calling customer care and letting them know as well.

 

[ajbrickyard]

I'm on Sprint as well and am experiencing the same. I'm assuming it has something to do with their network so I'm going to call cs and notify them. Hopefully they aren't blocking or severely throttling streaming services because that would make me leave them. I'll keep testing.

Edit: I just called sprint and am waiting for a call back. The tech's initial impression was that my area was having LTE issues and to try streaming over 3G. This did not help so now I wait for the call back to troubleshoot more.

Edit 2: The Sprint tech was unaware of any issues and neither was anyone she talked to in her department. The issue was escalated so we'll see. If you are having the same issue I suggest calling customer care and letting them know as well.

Thanks for the info. I've seen on other forums that other Sprint customers were having that same problem with their ONEs ...I'm gonna give them a call also.

 

[IAmSixNine]

Back when i was on Sprint we used to have to mess with some proxy settings to get streaming crap to work and to improve speeds. Had to do with RTSP proxy and http proxy settings that Sprint was using.
Not sure if its related to your device but back on the EVO 3D, GS2, GS3 and EVO LTE devices it was..

 

[mrbootcrm]

Update, last night I randomly decided to do a profile update before calling Sprint today to tell them streaming was not working and it seems to have fixed the problem. If you are having the problems listed in this thread try a profile update.

 

[scooter7]

I too had been having this problem. At first I thought it was the particular app I was using, but then I had it do the same thing on another app. I can say that the Profile Update seem to fix the problem.

 

[mmednick1]

I'm in Philly also. I paid the buyout to get out of the contract with sprint. It's terrible. I'm with tmobile now and the speeds are 5 times as fast. I almost never use WiFi as the lte speeds are much better.

Sent from my HTC One using AC Forums mobile app