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  • 1 Post By Vineeth Mohan
  • 1 Post By SCjRqrQCnBQ19QoYCtdl
  • 1 Post By adriandb
  1. Thread Author  Thread Author    #1  

    Default HTC One Camera: Can anybody explain this to me?

    This phone is touted for its low light imaging capability. But I get this purple shade on the photos during low light snaps. Do others also have this problem? Any way around this issue? Or should I ask for a replacement?
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    Shuk_Shoekree likes this.
  2. #2  

    Default Re: HTC One Camera: Can anybody explain this to me?

    I'd go for a replacement. I've never seen that on mine.
  3. Thread Author  Thread Author    #3  

    Default Re: HTC One Camera: Can anybody explain this to me?

    I'd go for a replacement. I've never seen that on mine.
    Thanks for the reply. It was so discouraging to see no one reply. I had this same post on TheVerge forums and nobody turned in for help. I shall check with my retailer.
  4. #4  

    Default Re: HTC One Camera: Can anybody explain this to me?

    Quote Originally Posted by Vineeth Mohan View Post
    This phone is touted for its low light imaging capability. But I get this purple shade on the photos during low light snaps. Do others also have this problem? Any way around this issue? Or should I ask for a replacement?
    http://cdn2.sbnation.com/imported_as...37/7QYMoAz.jpg
    What is that a picture of? If not a purple curtain, then something looks wrong.
    doomstang likes this.
  5. #5  
    ne0ne's Avatar

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    Default Re: HTC One Camera: Can anybody explain this to me?

    Yes that's not right at all. Get it replaced.

    HTC One - Unlocked, ARHD 12, Bulletproof Kernel, Several mods.
    Nexus 7 - Cyanogenmod
    Tab 2 7 - Cyanogenmod
  6. #6  

    Default Re: HTC One Camera: Can anybody explain this to me?

    Quote Originally Posted by Vineeth Mohan View Post
    This phone is touted for its low light imaging capability. But I get this purple shade on the photos during low light snaps. Do others also have this problem? Any way around this issue? Or should I ask for a replacement?
    http://cdn2.sbnation.com/imported_as...37/7QYMoAz.jpg
    What were you trying to take a picture of?

    Sent from my GT-I9505 using Tapatalk 4 Beta
  7. #7  

    Default Re: HTC One Camera: Can anybody explain this to me?

    Looks to me like the two moons of tatoine through a purple lace.

    Sent from my HTC One using Tapatalk 4 Beta
    HTC One (M7) Developer Edition - Android Revolution HD Google Edition ROM 4.4.2 - Elemental kernel - ATT | Google Nexus 7 - Stock ROM 4.4.2 (plus tethering) - Elemental kernel - ATT | Apple iPad 2nd Gen 7.1 - Verizon
  8. #8  

    Default Re: HTC One Camera: Can anybody explain this to me?

    Quote Originally Posted by adriandb View Post
    Looks to me like the two moons of tatoine through a purple lace.

    Sent from my HTC One using Tapatalk 4 Beta
    I assume he is taking a picture of a night sky?

    Sent from my GT-I9505 using Tapatalk 4 Beta
  9. Thread Author  Thread Author    #9  

    Default Re: HTC One Camera: Can anybody explain this to me?

    Quote Originally Posted by SCjRqrQCnBQ19QoYCtdl View Post
    What is that a picture of? If not a purple curtain, then something looks wrong.
    Quote Originally Posted by tastycaramel View Post
    What were you trying to take a picture of?

    Sent from my GT-I9505 using Tapatalk 4 Beta
    Quote Originally Posted by ne0ne View Post
    Yes that's not right at all. Get it replaced.
    The picture is that of my wall where the 2 dots are one from the tower fan and the other from an extension cord.
    For a better understanding, see this pic with the same purple shade:
  10. #10  
    ne0ne's Avatar

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    Default Re: HTC One Camera: Can anybody explain this to me?

    Get it replaced. Not normal.

    Sent from my HTC One
  11. #11  

    Default Re: HTC One Camera: Can anybody explain this to me?

    Quote Originally Posted by Vineeth Mohan View Post
    The picture is that of my wall where the 2 dots are one from the tower fan and the other from an extension cord.
    For a better understanding, see this pic with the same purple shade:
    http://i.imgur.com/myQQ0Rq.jpg
    Definitely bad.
  12. #12  

    Default Re: HTC One Camera: Can anybody explain this to me?

    Quote Originally Posted by Vineeth Mohan View Post
    The picture is that of my wall where the 2 dots are one from the tower fan and the other from an extension cord.
    For a better understanding, see this pic with the same purple shade:
    http://i.imgur.com/myQQ0Rq.jpg
    There is certainly a problem with the camera lens. Send it back to the service center for replacement.

    Sent from my GT-I9505 using Tapatalk 4 Beta
  13. #13  

    Default Re: HTC One Camera: Can anybody explain this to me?

    I am having the same problem after 2 months and after 4.2.2 update. It could be a software problem and only happens in low light situation. Hopefully it is not hardware problem. Touted as THE lowlight camera but it is the worst lowlight performance I have seen on any camera. Contacting HTC service centre and hopefully Android Central can highlight this as well. Thanks for posting .
  14. #14  
    hodan's Avatar

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    Default Re: HTC One Camera: Can anybody explain this to me?

    Nope - broken.
    So long, and thanks for all the fish.
  15. #15  

    Default Re: HTC One Camera: Can anybody explain this to me?

    hey did u get this replaced..?? i just noticed the same on my phone aswell...
    if HTC does indeed replace are they gonna give a new unit or a refurbished one..?? because that can be a bit dicey with those panel gap issues..my unit is perfect in every respect apart from the stupid camera...so confused whether to replace or not..
  16. #16  

    Default Re: HTC One Camera: Can anybody explain this to me?

    HTC is aware of the issue and is planning on a fix with the 4.3 update rolling out shortly.
  17. #17  

    Default Re: HTC One Camera: Can anybody explain this to me?

    They said low light. Not no light. It looks like ur getting a reflection from the lens or lens cover coating or just the processor trying to make an image. Alot of phone cameras do that when there's really no light at all.

    Sent from my LG-E980 using AC Forums mobile app
  18. #18  

    Default Re: HTC One Camera: Can anybody explain this to me?

    I had an HTC one which I gave to my son but we never had that problem. Sounds like a defective camera. Have it replaced.

    Sent from my SAMSUNG-SGH-I337 using AC Forums mobile app
  19. #19  

    Default Re: HTC One Camera: Can anybody explain this to me?

    The most 3rd class phone I have ever seen. HTC TVS center in lajpat nagar in Delhi is like road side shop, they are not using any safety device before opening the device.


    The screen got purple after few month when Switch ON the camera n face down.


    Wastage of money
  20. #20  

    Default Re: HTC One Camera: Can anybody explain this to me?

    My camera does exactly the same thing. I'm going to attempt to get it warrantied through HTC. What a shame.
  21. #21  

    Default Re: HTC One Camera: Can anybody explain this to me?

    I am facing the same issue on my phone... Quite a buzz kill given the money spent... It's some sort of a hardware malfunction as no update till now has been able to resolve the issue.. solution is to simply exchange the phone..
    Sent from my HTCONE using AC Forums mobile app
  22. #22  
    gwappa's Avatar

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    Default Re: HTC One Camera: Can anybody explain this to me?

    This is a software issue. I did not have the purple tint prior to 4.3 and now I have. I have also read somewhere HTC are readying another fix (4.3 was supposed to fix this for peeps who had prior purpleness) hopefully with 4.4

    Posted via Android Central App
  23. #23  

    Default Re: HTC One Camera: Can anybody explain this to me?

    Even mine has the exact same problem....N it seems to be getting worse
  24. #24  

    Default Re: HTC One Camera: Can anybody explain this to me?

    Send it in for mine had same issue. Software isn't going to fix the issue. Basically the way HTC described it to me there is a sensor on the camera that is burned out from heat. That only happens in dark or night time photos. If you still have warranty send it in to HTC and they will replace entire camera module takes like 2 weeks from time you send it maybe 1 if you get lucky. Only cost is shipping it to their facility. If you are out of warranty then my guess I'd that it's probably like a 100 repair since that is their standard charge.

    Posted via Android Central App
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