Hi everyone.
I just got this HTC One on Thursday and I plugged it into my netbook (windows xp) hoping i could just copy and paste files like I would on my HTC Evo however, in "My Computer" no disk drive option comes up for the phone (a debugging option comes up on the One, turning it on/off didn't seem to have any effect). What it did was install the HTC Sync program, which it did for the most part, but it gives me some kind of error regarding HTC MTP Device, it says "an error occurred during the installation of the device, the required section was not found in the INF", and that I need to download some other drivers. So then I click the button for the drivers and it takes me to download WIndows Media Player 11, however, the Microsoft validation gives me an error and doesn't work. The only thing I could think of for it failing is perhaps due to a re-install of windows off the back-up partition that came on the netbook's harddrive a couple years ago. Never the less, it seems I am unable to use this HTC Sync program and I cannot otherwise add files through USB. I read some things recommending AirDroid which I am using right now but this is sort of intolerable. This is a new phone and I should be able to use it normally through USB without 3rd party work-arounds. Any advice on this problem, a program that will allow me to use my USB cable and skip HTC Sync, any clue as to what the installation error would be caused by?
Thanks in advance.
I just got this HTC One on Thursday and I plugged it into my netbook (windows xp) hoping i could just copy and paste files like I would on my HTC Evo however, in "My Computer" no disk drive option comes up for the phone (a debugging option comes up on the One, turning it on/off didn't seem to have any effect). What it did was install the HTC Sync program, which it did for the most part, but it gives me some kind of error regarding HTC MTP Device, it says "an error occurred during the installation of the device, the required section was not found in the INF", and that I need to download some other drivers. So then I click the button for the drivers and it takes me to download WIndows Media Player 11, however, the Microsoft validation gives me an error and doesn't work. The only thing I could think of for it failing is perhaps due to a re-install of windows off the back-up partition that came on the netbook's harddrive a couple years ago. Never the less, it seems I am unable to use this HTC Sync program and I cannot otherwise add files through USB. I read some things recommending AirDroid which I am using right now but this is sort of intolerable. This is a new phone and I should be able to use it normally through USB without 3rd party work-arounds. Any advice on this problem, a program that will allow me to use my USB cable and skip HTC Sync, any clue as to what the installation error would be caused by?
Thanks in advance.
Facebook
Twitter
Instagram