04-21-2014 10:55 AM
29 12
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  1. socacola's Avatar
    I've noticed that after the 4.3 update, aside from my message app not displaying contact pics anymore, is the proximity sensor seems not to work properly anymore. I've noticed prior to the update the phone worked flawlessly, where the screen will turn off when near the ear during calls and turned back on right away when I took it away from my face just a little. Now it seems that the screen stays turned off for a longer period of time when taking it away from my face, I have to hit the power button to turn the screen on and sometimes multiple times. I never dropped my phone once, and everything worked great before the 4.3 update, and my phone was never rooted with a custom rom it was all stock. Is anyone else having these issues? I don't know how HTC screwed this up so badly, I thought 4.3 was supposed to resolve bugs, instead it made making phone calls the most annoying aspect of the phone.
    10-05-2013 08:47 AM
  2. jhilker's Avatar
    I've noticed this with the proximity sensor as well. It doesn't happen every time, but when it does I have to tap the power button to bring it back.

    Sent from my HTCONE using Tapatalk 4
    10-05-2013 09:29 AM
  3. jamjordan's Avatar
    Same here
    10-05-2013 09:43 AM
  4. BoredandTattooed's Avatar
    Don't have this issue
    10-05-2013 10:50 AM
  5. jfs101's Avatar
    Yup, my screen tienda off as soon as I start the motion to place the phone to my ear, and it might take a few seconds to turn on after I move it away.

    Posted via Android Central App
    10-05-2013 11:00 AM
  6. Buffster5505's Avatar
    Mine too ... but it does'nt turn back on no matter what I do. So i installed Proximity Screen Off Lite ( or Pro for those who want more options ) and use the Light sensor instead of Proximity sensor. Works great. Until HTC works out the kinks in 4.3 I'll do anything to keep my phone running well.

    B
    Jim Duff likes this.
    10-05-2013 05:19 PM
  7. davidtm's Avatar
    I don't have this issue, either. In fact, I've changed Auto Screen On to using the proximity sensor instead of the G sensor, and it's working beautifully.
    10-05-2013 05:32 PM
  8. Gator352's Avatar
    I don't have this issue either...but the signal bars being at 0 to 1 till I make a call and the bottom lights always being on when using Daydreams is a major annoyance.
    10-06-2013 06:25 AM
  9. bbinder's Avatar
    Don't have the issue using 4.3 on ARHD 21.0.

    Sent from my HTC One using Tapatalk 4
    10-06-2013 10:33 AM
  10. phil778's Avatar
    I have this problem, but mine also stayed on when put up to my ear and my face sent someone a text with a dozen smiley faces. And my contact pictures don't show in the message app either. Also, all the Sense animations seem stuttery, Battery Widget Reborn doesn't update the graph after it is fully charged and bluetooth seems a little messed up.
    Jackson Calame likes this.
    10-06-2013 12:31 PM
  11. johnny--2k's Avatar
    I have this problem, but I'm not on 4.3 yet!! Very frustrating....
    10-06-2013 02:24 PM
  12. asnigro's Avatar
    I had this problem on my Sprint One before the 4.3 update. During phone calls the screen stayed black when I took it away from my face to press a button or to turn on the speakerphone, I had to press the power button to get the screen to turn back on.

    I also found it a pain while listening to voicemails. I usually like to listen to voicemails on speakerphone where as soon as you hit play, the screen goes black and you cant hit any of the buttons. When you press the power button to try and turn the phone back on, its stops playing your voicemail.
    10-08-2013 07:20 AM
  13. Jim Duff's Avatar
    My wife and I each have the problem since the upgrade to 4.3 Thanks for the suggestion about this program and using the Light Sensor; it's working for me!

    Mine too ... but it does'nt turn back on no matter what I do. So i installed Proximity Screen Off Lite ( or Pro for those who want more options ) and use the Light sensor instead of Proximity sensor. Works great. Until HTC works out the kinks in 4.3 I'll do anything to keep my phone running well.

    B
    10-22-2013 11:13 PM
  14. rozroz's Avatar
    so? they suppose to have a fix for that?? i also have it
    11-16-2013 02:36 PM
  15. smartmove's Avatar
    I too have found my HTC One proxmity sensor is not working properly since the 4.3 update. I did a factory reset and it appeared to fix it for a few days but the issue returned. Currently the phone is pretty impossible to use to make calls as just having the phone near my head causes buttons on the screen to get activated due to the screen not switching off. Very very frustrated as prior to this update everything was working perfectly.
    Jackson Calame likes this.
    12-20-2013 07:52 AM
  16. bbinder's Avatar
    Did you run diagnostics on the P-sensor? Try this:
    HTC One diagnostics

    Open the stock phone dialer and enter *#*#3424#*#* to reach the diagnostic tool.

    Sent from my HTC One using Tapatalk
    Grizzly_Atoms likes this.
    12-20-2013 10:45 AM
  17. smartmove's Avatar
    Yes, ran the test and it passed. Just doesn't work for real when I try to make a call. Can't find any settings relevant to this functionality so really not sure.

    Did you run diagnostics on the P-sensor? Try this:
    HTC One diagnostics

    Open the stock phone dialer and enter *#*#3424#*#* to reach the diagnostic tool.

    Sent from my HTC One using Tapatalk
    12-20-2013 04:19 PM
  18. bbinder's Avatar
    Strange. If it works in diag then not sure why it won't work on calls. I can call my wife's cell and hold it away from my mouth and use my fingers to perform the tests and they work great. That would suck

    Sent from my HTC One using Tapatalk
    12-20-2013 04:45 PM
  19. smartmove's Avatar
    It does seem to be intermittent. Sometimes it does kill the screen off but more often than not the screen is on during the call and buttons are getting pressed, screen is rotating etc.. I know when it's going to play up because when I make or answer the call the speaker phone is on by default.
    12-22-2013 06:36 PM
  20. Grizzly_Atoms's Avatar
    Mine also has intermittent problems, but for me the screen goes black way too often and easily.
    12-23-2013 12:59 PM
  21. Ahsan Kayani's Avatar
    i have htc one(801n) on and on stock 4.2.2 and wants to upgrade to 4.3(offical via RUU) wants proper link. info:

    boatloader:LOCkED
    M7_UL PVT SHIP S-ON RH
    Radio_4A.17.3250.14
    OpenDSP-v31.120.274.0617
    eMMC-boot 2048MB
    Aug 9 2013.16:15:36.14303
    HBOOT-1.54.0000
    cid:HTC__001(according to cid getter app in app store)
    Thanks in advance.
    12-24-2013 04:16 AM
  22. smartmove's Avatar
    I did another factory reset and I still have a problem but its far more consistent now. The issue actually appears to be due to the speakerphone automatically going to ON when I make or answer a call. When speakerphone is on the proximity sensor is not functional (understandable) so the issue is actually why the speakerphone appears to default to on rather than off. Any ideas?
    Jackson Calame likes this.
    12-26-2013 01:37 PM
  23. Loiter's Avatar
    Don't know if it helps, but it seems in my case that after 4.4 the problem stopped.
    At least I haven't noticed it yet (not 100% sure, but it's been almost a month with KitKat), while in 4.3 it was often.
    12-26-2013 04:06 PM
  24. smartmove's Avatar
    Ok I guess I will just have to wait for 4.4 to arrive and hopefully this will fix the issue.
    12-28-2013 04:01 PM
  25. smartmove's Avatar
    Just to add the 4.4.2 update did not fix the issue I was seeing. I removed the Chrome browser and the issue has gone.
    Jackson Calame likes this.
    03-11-2014 06:29 AM
29 12

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