01-29-2017 02:30 AM
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  1. Topgonzo's Avatar
    Anyone else having this? Periodically I keep getting notification that no sim card is present and that 4g lte service won't work etc. It's annoying as hell.

    Sent from my HTCONE using Xparent BlueTapatalk 2
    10-08-2013 07:53 AM
  2. Paul627g's Avatar
    Sounds like a good reason to hit Sprint/store or HTC for a warranty claim. This I would say is a non user related issue and you shouldn't be responsible for any warranty charges. Reason I say this is our SIM card is non removable so how could we be at fault for messing it up?
    10-08-2013 08:02 AM
  3. ctmiller118's Avatar
    I had the same issue, Invalid SIM Card. Finally went in to Best Buy Mobile, where I purchased the phone, on Saturday and they gave me a new SIM card. Got home and my phone gave me another error code saying there was No SIM card. Went back on Sunday and they called Sprint to make sure the number on the SIM Card was in Sprints system, because it wasn't doing it on its own. 2 days free of any error codes....keeping my fingers crossed!
    10-08-2013 08:04 AM
  4. H3aTeRzz's Avatar
    Did you try reseating the sim card?

    Sent from my One using AC Forums mobile app
    coronaboy10 likes this.
    10-08-2013 09:32 AM
  5. prissysox's Avatar
    It's a known issue with some HTC phones. For some reason the sim tray doesn't sit right. Get it exchanged. The problem will not go away.

    Sent from my HTC One using AC Forums mobile app
    10-08-2013 11:18 AM
  6. joedirt34's Avatar
    I had the same issue, I held the power button down and put the phone on airplane mode, then I held the power button down again to take it off airplane mode and it seemed to have worked. The sim card warning went away and now my internet is back on. Try this to see if it helps. Good luck.
    Mariano3113 likes this.
    10-20-2013 09:00 PM
  7. bigtnew's Avatar
    You're not alone. Happens on my AT&T one from time to time. I've missed a few calls because of it.

    Posted via Android Central App
    10-20-2013 09:28 PM
  8. srkmagnus's Avatar
    You're not alone. Happens on my AT&T one from time to time. I've missed a few calls because of it.

    Posted via Android Central App
    Have you tried taking it back for a replacement?

    Sent from my SPH-D710 using AC Forums mobile app
    10-20-2013 10:04 PM
  9. Jimmy Walker's Avatar
    This same issue happened to me after I accidentally hit the UICC Unlock button under system updates. I tryed a factory reset and that wouldn't resolve the issue so I finally took a paperclip and bent it and inserted it in the SIM Card tray. I removed the SIM Card and put it back in. That seemed to do the trick!! That cleared the error message and now my phone works like a charm again!!
    Good Luck

    Posted via Android Central App
    10-20-2013 10:53 PM
  10. Fvin Bareng's Avatar
    I had the same issue just last week (with TMO). They tried 2 new SIM cards with no luck. A replacement phone is on the way.

    Posted via Android Central App
    10-20-2013 11:09 PM
  11. dr.who's Avatar
    I had the same issue on mine. I cut some very thin card in the shape of the SIM and used that as a spacer. It gives the contacts a better connection. Haven't had a problem since. It was an old trick I learnt from my days with Palm

    Sent from my HTC One using AC Forums mobile app
    bigrey81 and garyft like this.
    10-21-2013 03:17 AM
  12. jhilker's Avatar
    I'm on Sprint, called them yesterday, and got connected to their international group. They sent out a refresh of some sort, and it hasn't appeared since. Guess if it shows up again I'll be contacting them for replacement under warranty.

    Posted via Android Central App
    10-23-2013 06:27 AM
  13. HunterKen7's Avatar
    I get that error maybe once a month. I just lightly tap the top left of the phone and it goes away. Loose connection with the SIM card I guess. lol
    10-23-2013 10:34 AM
  14. garyft's Avatar
    I had the same issue on mine. I cut some very thin card in the shape of the SIM and used that as a spacer. It gives the contacts a better connection. Haven't had a problem since. It was an old trick I learnt from my days with Palm

    Sent from my HTC One using AC Forums mobile app
    Like business card thin, or thinner?
    10-23-2013 11:37 AM
  15. BigHonu's Avatar
    Took my phone into ATT the first time and they replaced the SIM card.

    My problem went away for a couple of weeks, but came right back. Went in a second time to ATT, explained my situation to an associate, and he immediately started a warranty claim. I got a refurbished phone within 3 business days and three months later, no error so far.

    Just lucked out for me because the refurb took care of the NO SIM issue, was actually better cosmetically than the one I returned, and the battery life was WAY better.
    10-23-2013 01:37 PM
  16. dr.who's Avatar
    Like business card thin, or thinner?
    Very thin because you have to be able to slide the SIM tray back in without too much force. Instead of card you can use transparent tape. A guy posted about it here: No SIM Card Error on HTC One
    10-23-2013 01:52 PM
  17. GrayLuna's Avatar
    What number and what exactly did you tell them because I explained my situation to them and all they told me was to look for a SIM card online by myself. When I went to a local sprint store, they just said they didn't even know if they were getting cards in. Really annoyed with them at the moment.
    11-05-2013 09:46 PM
  18. lhill40's Avatar
    I have a MyTouch 4G Slider, and I kept getting the "No SIM Card", "Emergency Calls Only" error messages too. I got a new SIM card at T-Mobile, and the problem seemed to get worse. Taking the SIM card out and putting it back in no longer worked. I saw the post below and thought the problem might be hardware, not software related. I tore two small pieces off an index card, folded them in half and inserted them between the SIM card slot and the SIM card. So far, so good.
    I had the same issue on mine. I cut some very thin card in the shape of the SIM and used that as a spacer. It gives the contacts a better connection. Haven't had a problem since. It was an old trick I learnt from my days with Palm

    Sent from my HTC One using AC Forums mobile app
    11-07-2013 07:58 AM
  19. JRDroid's Avatar
    I'm having this problem on a AT&T HTC One. I'm going to get it exchanged.
    11-07-2013 10:36 AM
  20. Travis Lascek's Avatar
    I had the same problem and the Airplane mode seemed to do the trick.

    Posted via Android Central App
    11-07-2013 10:30 PM
  21. Ana Win's Avatar
    Got This Phone August 20th. Have been having that issues on and off ever since. I Am On my 2nd replacement phone and today I have had this issue the entire day. I have turned Airplane mode on and off countless times, reset the phone to factory settings, took the SIM out put it back in. Called AT&T spoke with them countless times. They want me to got to a store to check it out. I work 80 hours a week it is such an inconvenience for me. Probably going to need another replacement phone. I was an iPhone girl, this my first Android and I'm ready to switch back.
    11-11-2013 11:18 PM
  22. bulls2213's Avatar
    I had the same issue, I held the power button down and put the phone on airplane mode, then I held the power button down again to take it off airplane mode and it seemed to have worked. The sim card warning went away and now my internet is back on. Try this to see if it helps. Good luck.
    I really think this is a software issue, because this worked for me. Thanks.
    11-27-2013 04:04 PM
  23. Joliezap's Avatar
    This just happened to me again. I cleared out my apps running in the background and restarted my phone. No more problems. Same SIM card. If this issue is still going on I hope this works for you, too.
    12-08-2013 12:39 AM
  24. cuffs50's Avatar
    This happened to me when I first turned my phone on. I just took the card out then put it back in. Read it fine and no more problems.

    sent from my stealth black HTC OnE
    Mattey Guy likes this.
    12-08-2013 01:18 AM
  25. Buckeye2405's Avatar
    I just started receiving same msg 2 days ago. Went into settings, apps, under ALL, then phone- force stop and the indicator from top lft hand disappeared, but then I went under settings, Mobile Data and under Network mode it was set to lte/cdma. I tried putting it on automatic, but it said no SIM card inserted so it switchd me to CDMA only. I read a blog that someone said put a few pieces of tape on SIM card- haven't tried yet, but I did take it out for a few min., reinserted, and nothing. Just tried the Air Plane mode on and off and the SIM card error is back!
    12-09-2013 06:49 PM
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