HTC One - Simple Poll: How many have a purple/red/pink tint on camera?

[doboYeee]

Just want to know how much of the HTC One community has a faulty camera and yes my phone has the purple tint ):

 

[riche-rich]

Yes me too, last week had my one for 6months into a 24month contract, dropped it down the toilet no problems up until then ! Bought brand new SIM-free device ,now new device has purple tint ! Ahhh

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[jfs101]

I have the purple issue as well...

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[JBeef]

I didn't for about 3-4 months. Now I do. Only visible in very low light conditions, but had no issue with it at all previously.

 

[HunterKen7]

Same. No issues for about 2-3 months. Then I began noticing the red/purple tint. Now my camera is really broken were it can't even focus on one side of the image. I am planning on sending it back for repairs.

 

[cgardnervt]

I don't take many photos but I have not noticed any issues yet.

 

[PittsPgh]

I didn't have the purple tint till afte rthe 4.3 update on Sprint. 100% stock org.

Paul

 

[duytuanbme]

I do suffer. But if flash is on, then there are no purple in the picture, not like on the screen before taking 1

 

[jfs101]

I didn't have the purple tint till afte rthe 4.3 update on Sprint. 100% stock org.

Paul

So I guess we are on the "Someday they'll fix it with an update" bandwagon... Mine has the tint even on a low ISO setting.

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[dwb3838]

I didn't have it in my first phone but the speaker was bad and sprint give me a new phone and this one had the purple tint in low light pictures.

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[sasha7456]

I sent my phone in for warranty service because of the pink/purple tint back in September here in Toronto, Canada. I sent it to a service repair facility that HTC referred me to called "FutureTel". When they called me back after receiving my phone they said they found "corrosion" inside and is not covered by warranty. They told me it will cost $295+tax to repair. I declined (that's waaay too much), they charged me a 35 dollar service fee and shipped it back to me. Incredibly Frustrating. My phone has never been in contact with water, and I couldn't really argue with them over the phone, and I'm not allowed to visit the repair depot. I loved HTC, and this is definitely the best phone they ever made (in many respects) but this is my last phone with them. :'(

 

[ollieg]

No camera issues day to day. low light conditions it can be a bear to focus where I want.

Note: I am an eyeglass wearer and use optical quality glass cleaner cloth

 

[anon(973539)]

Aye inherited purpleness with update to 4.3. No problems prior to that

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[Traldera]

I've had this but only in the dark, and i mean very dark.

Its not really a tint as a everything is a purple screen.

My main problem is using the camera crashes my background slideshow

 

[phillyhtc]

I was told to send my phone in by HTC. Hopefully, I won't be charged an astronomical fee to fix this issue. I just had a kid and I can't really rely on my phone to snap good pics without them looking crazy and funkadelick with all that purple blooming. BTW, I'm stock on 4.3.

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[rozroz]

so most people have it????
i must have a clean camera if i buy it

 

[uh60james]

so most people have it????
i must have a clean camera if i buy it

There is no way you can say most people have it based off of this thread, people with problems are generally more vocal here. If you're not willing to risk it don't get this phone.

That said I do have purple tint but only in conditions where any other phone would require the flash to be on to take a picture.

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[rozroz]

That said I do have purple tint but only in conditions where any other phone would require the flash to be on to take a picture.

hmmm... that's really doesn't sound too good.
i really like taking photos in low light situations that the decent low light abilities of the ONE suppose to provide!

i really hate flash and don't use it at all.

 

[selenitic]

On wife's I noticed the reflection of her case was causing a hue in photos. She switched to a white tpu case and it went away completely. Also tried with my black tpu case and no issue either. Put her old case back on and hue came back.

 

[TimmE]

I just checked and I have it. It looks like a lens artifact to me. I have a purple tint in a wavy pattern. I'll post a few pictures in a couple minutes.

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