View Poll Results: How many of you have a faulty camera?

Voters
194. You may not vote on this poll
  • Yes, I have a purple/red/pink tint on my camera ):

    127 65.46%
  • No problems with my camera.

    67 34.54%
01-09-2016 07:15 AM
140 123 ...
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  1. doboYeee's Avatar
    Just want to know how much of the HTC One community has a faulty camera and yes my phone has the purple tint ):
    10-30-2013 02:08 AM
  2. riche-rich's Avatar
    Yes me too, last week had my one for 6months into a 24month contract, dropped it down the toilet no problems up until then ! Bought brand new SIM-free device ,now new device has purple tint ! Ahhh

    Posted via Android Central App
    10-30-2013 10:06 AM
  3. jfs101's Avatar
    I have the purple issue as well...

    Posted via Android Central App
    10-30-2013 10:23 AM
  4. JBeef's Avatar
    I didn't for about 3-4 months. Now I do. Only visible in very low light conditions, but had no issue with it at all previously.
    10-30-2013 11:47 AM
  5. HunterKen7's Avatar
    Same. No issues for about 2-3 months. Then I began noticing the red/purple tint. Now my camera is really broken were it can't even focus on one side of the image. I am planning on sending it back for repairs.
    10-30-2013 12:07 PM
  6. cgardnervt's Avatar
    I don't take many photos but I have not noticed any issues yet.
    10-30-2013 01:27 PM
  7. PittsPgh's Avatar
    I didn't have the purple tint till afte rthe 4.3 update on Sprint. 100% stock org.

    Paul
    10-31-2013 09:58 AM
  8. duytuanbme's Avatar
    I do suffer. But if flash is on, then there are no purple in the picture, not like on the screen before taking 1
    10-31-2013 10:56 AM
  9. jfs101's Avatar
    I didn't have the purple tint till afte rthe 4.3 update on Sprint. 100% stock org.

    Paul
    So I guess we are on the "Someday they'll fix it with an update" bandwagon... Mine has the tint even on a low ISO setting.

    Posted via Android Central App
    10-31-2013 01:01 PM
  10. dwb3838's Avatar
    I didn't have it in my first phone but the speaker was bad and sprint give me a new phone and this one had the purple tint in low light pictures.

    Posted via Android Central App
    11-01-2013 10:16 AM
  11. sasha7456's Avatar
    I sent my phone in for warranty service because of the pink/purple tint back in September here in Toronto, Canada. I sent it to a service repair facility that HTC referred me to called "FutureTel". When they called me back after receiving my phone they said they found "corrosion" inside and is not covered by warranty. They told me it will cost $295+tax to repair. I declined (that's waaay too much), they charged me a 35 dollar service fee and shipped it back to me. Incredibly Frustrating. My phone has never been in contact with water, and I couldn't really argue with them over the phone, and I'm not allowed to visit the repair depot. I loved HTC, and this is definitely the best phone they ever made (in many respects) but this is my last phone with them.
    11-03-2013 12:18 PM
  12. ollieg's Avatar
    No camera issues day to day. low light conditions it can be a bear to focus where I want.

    Note: I am an eyeglass wearer and use optical quality glass cleaner cloth
    11-03-2013 05:26 PM
  13. gwappa's Avatar
    Aye inherited purpleness with update to 4.3. No problems prior to that

    Posted via Android Central App
    11-06-2013 11:49 AM
  14. Traldera's Avatar
    I've had this but only in the dark, and i mean very dark.

    Its not really a tint as a everything is a purple screen.

    My main problem is using the camera crashes my background slideshow
    11-06-2013 01:16 PM
  15. phillyhtc's Avatar
    I was told to send my phone in by HTC. Hopefully, I won't be charged an astronomical fee to fix this issue. I just had a kid and I can't really rely on my phone to snap good pics without them looking crazy and funkadelick with all that purple blooming. BTW, I'm stock on 4.3.

    Posted via Android Central App
    11-08-2013 02:08 PM
  16. rozroz's Avatar
    so most people have it????
    i must have a clean camera if i buy it
    11-08-2013 02:26 PM
  17. uh60james's Avatar
    so most people have it????
    i must have a clean camera if i buy it
    There is no way you can say most people have it based off of this thread, people with problems are generally more vocal here. If you're not willing to risk it don't get this phone.

    That said I do have purple tint but only in conditions where any other phone would require the flash to be on to take a picture.

    Posted via Android Central App
    11-08-2013 02:40 PM
  18. rozroz's Avatar
    That said I do have purple tint but only in conditions where any other phone would require the flash to be on to take a picture.
    hmmm... that's really doesn't sound too good.
    i really like taking photos in low light situations that the decent low light abilities of the ONE suppose to provide!

    i really hate flash and don't use it at all.
    11-08-2013 03:50 PM
  19. selenitic's Avatar
    On wife's I noticed the reflection of her case was causing a hue in photos. She switched to a white tpu case and it went away completely. Also tried with my black tpu case and no issue either. Put her old case back on and hue came back.
    11-09-2013 07:55 AM
  20. TimmE's Avatar
    I just checked and I have it. It looks like a lens artifact to me. I have a purple tint in a wavy pattern. I'll post a few pictures in a couple minutes.

    Posted via Android Central App
    11-09-2013 10:40 AM
  21. TimmE's Avatar


    Sent from my HTCONE using Tapatalk
    11-09-2013 10:43 AM
  22. TimmE's Avatar


    Sent from my HTCONE using Tapatalk
    11-09-2013 10:44 AM
  23. raysurrx7's Avatar
    I was having the same issue with mine. On Monday 11/4/13 I called HTC and they authorized for me to send it in for repair at no cost. On Friday 11/8/13 the repair was completed and it is on it's way back to me. I will be receiving it on Wednesday 11/13/13. I will keep you guys updated and let you know if the "repair" has resolved the issue. Here is a picture That I sent to them originally as proof of the issue. When I get the phone back I'll take the same picture in the same lighting conditions and post the results.

    HTC One - Simple Poll: How many have a purple/red/pink tint on camera?-imag0010-1-.jpg
    11-09-2013 08:54 PM
  24. DS1331's Avatar
    No tint. I have had my phone for 7 months now

    Sent from my HTC One
    11-09-2013 11:37 PM
  25. mysidx's Avatar
    I haven't had any problems with my camera.

    Sent from my HTC One using AC Forums mobile app
    11-09-2013 11:54 PM
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