1. brytacandy's Avatar
    Hi all

    Hopefully somebody can offer me some advice to sort my problem.

    I am not sure why, but as of a few weeks back, when I try save my pics off my HTC One to my PC, they are stored on the phone in a 'thumbnail' folder no. Once I transfer them to the PC, I cannot zoom in on them at all as they lose all clarity completely. I can only imagine that the problem is the phone somehow saving the pics as thumnails rather than as they used to save.


    The pics used to store in DCIM/100media.

    They now appear to save in DCIM/thumbnails


    Thanks for any advice.
    02-03-2014 03:39 AM
  2. Poppy Bonnar's Avatar
    Hi all

    Hopefully somebody can offer me some advice to sort my problem.

    I am not sure why, but as of a few weeks back, when I try save my pics off my HTC One to my PC, they are stored on the phone in a 'thumbnail' folder no. Once I transfer them to the PC, I cannot zoom in on them at all as they lose all clarity completely. I can only imagine that the problem is the phone somehow saving the pics as thumnails rather than as they used to save.


    The pics used to store in DCIM/100media.

    They now appear to save in DCIM/thumbnails


    Thanks for any advice.
    09-10-2015 07:09 PM

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