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Enter Password to Decrypt Data Screen Bug
Hey guys, first post. And I came here to make this known.
I booted up my phone yesterday and it had the background (on the log screen) set to default, the time and date set to default. When I swiped the lock up to unlock the phone, it started showing me a screen that said
'Enter password to decrypt the data. 30 Tries remaining before data is deleted'
The funny things were
- I have never put an encryption on my phone
- No matter what I typed in, the counter didn't go down from 30
I chatted with HTC Support and they made me restart my phone, reboot to safe (which it didn't do) and finally she told me to do a factory reset after which I was able to get the thing working. Though, of course, I lost all data and stuff on it. Real pain in the neck.
I thought to post it here because when I was looking for solutions online, I couldn't find a single thread for this.