1. Maximusreborn's Avatar
    Hi guys
    I recently went to SA on holiday and plugged my phone in to charge but there was a blackout. When the power came back on the phone would not charge or turn on. I sent the phone to be repaired under warranty but was told the fault was not covered by the warranty. They want to charge me for following repairs:

    zam. 99HTT079-02, FRU,Main Board,ORANGE,English-WWE,GBR,HTC,TMUK,Silver,w/ SIM Lock,M7#UL_B128L3720-A2 102.46
    zam. 51H10208-03M, Rigid-Flex Board ASSY,w/o_Regional_ID,USB board. 5.34
    zam. 54H20475-00M; Rigid-Flex Board ASSY,Upper board, #U,Regional_ID_Low,M7#UL. 12.56
    FPC ASSY,Main FPC,w/o MicroP,w/o_Regional_ID,M7. 0.99
    Vibrator,JINLONG,Z4SJLB1922712. 0.96
    zam. 35H00207-01M, BATTERY_LI POLYMER, 2300mAh,3.8V,WTE,LG,ICP306189L1,BN07100, white,60degC,60/-20degC,91.15*61*3.1mm. 8.07
    zam. 80H01568-01, FRU-SUB ASSY,JDI,White,LCD-OCA+Touch Window,GENERIC. 77.42
    Labor. 22.00
    Shipping. 11.29
    Tax. 55.45
    Total for the full repair. 296.54

    Please help!!!
    03-14-2014 04:27 PM
  2. Jason Stroud1's Avatar
    Hi guys
    I recently went to SA on holiday and plugged my phone in to charge but there was a blackout. When the power came back on the phone would not charge or turn on. I sent the phone to be repaired under warranty but was told the fault was not covered by the warranty. They want to charge me for following repairs:

    zam. 99HTT079-02, FRU,Main Board,ORANGE,English-WWE,GBR,HTC,TMUK,Silver,w/ SIM Lock,M7#UL_B128L3720-A2 102.46
    zam. 51H10208-03M, Rigid-Flex Board ASSY,w/o_Regional_ID,USB board. 5.34
    zam. 54H20475-00M; Rigid-Flex Board ASSY,Upper board, #U,Regional_ID_Low,M7#UL. 12.56
    FPC ASSY,Main FPC,w/o MicroP,w/o_Regional_ID,M7. 0.99
    Vibrator,JINLONG,Z4SJLB1922712. 0.96
    zam. 35H00207-01M, BATTERY_LI POLYMER, 2300mAh,3.8V,WTE,LG,ICP306189L1,BN07100, white,60degC,60/-20degC,91.15*61*3.1mm. 8.07
    zam. 80H01568-01, FRU-SUB ASSY,JDI,White,LCD-OCA+Touch Window,GENERIC. 77.42
    Labor. 22.00
    Shipping. 11.29
    Tax. 55.45
    Total for the full repair. 296.54

    Please help!!!
    Try going to the carrier instead of HTC and don't tell them what caused it just say it won't power on or charge and they'll likely send you a refurb, if it isn't a carrier device then idk what to tell you, I don't know why HTC aren't covering it

    Sent from my HTC One using AC Forums mobile app
    03-16-2014 04:10 PM
  3. gwappa's Avatar
    I'm guessing the phone is on EE, if it is a contract phone as the last person said, go see them and arrange to have repairs done.
    03-17-2014 08:05 AM

Similar Threads

  1. Screen stays green and black after screen repair
    By kimikookskookis in forum Google Nexus 7 Tablet (2012)
    Replies: 1
    Last Post: 03-23-2014, 03:06 PM
  2. Fake or real HTC One?
    By Filip Arsenijevic in forum HTC One M7
    Replies: 8
    Last Post: 03-17-2014, 06:30 AM
  3. video on phone now locked
    By 1Ando in forum General Help and How To
    Replies: 4
    Last Post: 03-14-2014, 08:02 PM
LINK TO POST COPIED TO CLIPBOARD