- 8 Posts
HTC One M7 Factory Reset not working
HELP - I have AT+T HTC One - stock; I was happily using it too much let the power run down till it died and after that cannot restart.
I can reach the Hard Reset Loader screen.
I have already tried factory reset.
I see a kind of battery picture pop up for a while with two green arrows making a circle and a little down arrow in the midddle - in the center of screen.
A while later the screen goes black and nothing happens.
The SIM card is still inside.
I have tried 2-3 times - battery shows to be >80% as of now.
Any suggestions?? am I doing something wrong??
What to do next.
Oh the phone is in Texas-USA
This is info from the Hard reset (DownVol + Powre) screen:
M7-UL PVT SHIP S-ON R/H
JAN 28 2014, 09:32:4.1704
- 07-23-2014, 02:27 PM #2
- 8 Posts
Re: HTC One M7 Factory Reset not working
Thanks for the T-Mobile link - it includes procedures not mentioned in the manual -
Recovery - push and hold voldown and power cycle for a new menu
Factory reset - push and hold volup and voldown and powercycle
In my case neither worked for me I have manged to destroy somehow the factory loaded image, luckily device is unedr warranty and will replace - there online help system was pretty clueless for troubleshooting.
- 06-30-2015, 03:23 AM #4
- 06-30-2015, 04:09 AM #5
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