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    kwitel's Avatar

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    Default Purple lines in camera; options?

    I know this has been discussed ad nauseum but was wondering if these weird purple lines that I have is the same as the "purple tint" that everyone else is referring to.

    If so, do I look to get this replaced by Verizon (my carrier) or with HTC themselves?
  2. #2  

    Default Re: Purple lines in camera; options?

    If you have insurance/warranty via Verizon then have them handle it. Most likely they will just swap it out with a refurb HTC One.

    Or if you have a little time and patience then send it to HTC and they will usually attempt all repairs possible to the original device before jumping to a refurb'd model. Although dealing with HTC directly you could be in for charges out of your own pocket that you weren't expecting.

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