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  1. Thread Author  Thread Author    #1  
    grumpygramps1's Avatar

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    Default Smith-expired? What is this?

    Upon restarting my phone a week or so back I got the following message. Does anyone know what this is and how to get rid of it? Thank you.
    Attached Thumbnails Attached Thumbnails Smith-expired? What is this?-screenshot_2014-08-17-07-41-58.jpg  
  2. #2  
    Jimmy Walker's Avatar

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    Default Re: Smith-expired? What is this?

    I just got this message for the first time today after doing a hard reset/battery calibration. And have been wondering the same thing. Never got it before either.

    Posted via Android Central App
  3. Thread Author  Thread Author    #3  
    grumpygramps1's Avatar

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    Default Re: Smith-expired? What is this?

    It only show up upon re-starting the phone. Since I don't want to mess anything up, I just close it and then it disappears from the notification bar. I'm not seeing any changes on the phone.
  4. #4  
    Dogs OfWar's Avatar

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    Default Re: Smith-expired? What is this?

    There's some talk of this over on Sprint's forums. https://community.sprint.com/baw/thr...t=105&tstart=0
  5. #5  
    Tim98TA's Avatar

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    Default Re: Smith-expired? What is this?

    Happens everytime I reboot my phone.
  6. #6  
    Jimmy Walker's Avatar

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    Default Re: Smith-expired? What is this?

    Hope this issue will be resolved soon!

    Posted via Android Central App
  7. Thread Author  Thread Author    #7  
    grumpygramps1's Avatar

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    Default Re: Smith-expired? What is this?

    Quote Originally Posted by Dogs OfWar View Post
    There's some talk of this over on Sprint's forums. https://community.sprint.com/baw/thr...t=105&tstart=0
    Oddly enough I'm with Sprint. Is this only a Sprint issue?
  8. #8  
    Dogs OfWar's Avatar

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    Default Re: Smith-expired? What is this?

    Quote Originally Posted by grumpygramps1 View Post
    Oddly enough I'm with Sprint. Is this only a Sprint issue?
    I don't think so, but based on my searches it does seem to be more prevalent on Sprint.
  9. #9  
    Slashyou's Avatar

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    Default Re: Smith-expired? What is this?

    Quote Originally Posted by grumpygramps1 View Post
    Upon restarting my phone a week or so back I got the following message. Does anyone know what this is and how to get rid of it? Thank you.
    What phone do you have? M8???
  10. Thread Author  Thread Author    #10  
    grumpygramps1's Avatar

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    Default Re: Smith-expired? What is this?

    Quote Originally Posted by Slashyou View Post
    What phone do you have? M8???
    No, I have the M7.
  11. #11  
    Slashyou's Avatar

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    Default Re: Smith-expired? What is this?

    Quote Originally Posted by grumpygramps1 View Post
    No, I have the M7.
    Ok M7 is it rooted/running custom rom/recovery?
  12. Thread Author  Thread Author    #12  
    grumpygramps1's Avatar

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    Default Re: Smith-expired? What is this?

    Quote Originally Posted by Slashyou View Post
    Ok M7 is it rooted/running custom rom/recovery?
    Nope, no custom anything. Just a plain jane M7 from the factory.
  13. #13  
    Slashyou's Avatar

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    Default Re: Smith-expired? What is this?

    Quote Originally Posted by grumpygramps1 View Post
    Nope, no custom anything. Just a plain jane M7 from the factory.
    Well what sense version and android version does it have?
  14. Thread Author  Thread Author    #14  
    grumpygramps1's Avatar

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    Default Re: Smith-expired? What is this?

    Quote Originally Posted by Slashyou View Post
    Well what sense version and android version does it have?
    I have all the latest updates. I believe it is Sense 6? Android 4. something? The Kit Kat One I think. To be honest I cant keep up with all the update names or versions. I just update when the phone tells me to. Sorry.
  15. #15  
    Slashyou's Avatar

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    Default Re: Smith-expired? What is this?

    Quote Originally Posted by grumpygramps1 View Post
    I have all the latest updates. I believe it is Sense 6? Android 4. something? The Kit Kat One I think. To be honest I cant keep up with all the update names or versions. I just update when the phone tells me to. Sorry.
    Settings>info about phone>software
    if sense 6 4.4.3 or 4.4.4 or 4.4.2 it should be an error.
    And did it just pop up or what?
  16. #16  
    B. Diddy's Avatar


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    Default Re: Smith-expired? What is this?

    Smith is the name of some HTC system app that is used to track your data usage. I have no idea why that screen comes up, though, or what it means.
  17. #17  
    Slashyou's Avatar

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    Default Re: Smith-expired? What is this?

    Quote Originally Posted by B. Diddy View Post
    Smith is the name of some HTC system app that is used to track your data usage. I have no idea why that screen comes up, though, or what it means.
    No its is a hidden htc service app.
  18. Thread Author  Thread Author    #18  
    grumpygramps1's Avatar

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    Default Re: Smith-expired? What is this?

    Quote Originally Posted by Slashyou View Post
    Settings>info about phone>software
    if sense 6 4.4.3 or 4.4.4 or 4.4.2 it should be an error.
    And did it just pop up or what?
    Hardware version 0004
    Software version 5.03.651.3

    Yes it just popped up. Thanks.
  19. #19  
    Slashyou's Avatar

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    Default Re: Smith-expired? What is this?

    Quote Originally Posted by grumpygramps1 View Post
    Hardware version 0004
    Software version 5.03.651.3

    Yes it just popped up. Thanks.
    Dont know then
    grumpygramps1 likes this.
  20. #20  
    Christine726's Avatar

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    Default Re: Smith-expired? What is this?

    I just got off a long and completely fruitless chat with an HTC tech rep. They are aware that there is a problem and are working on a fix but couldn't give me an OTA date for the fix.
    What is truly annoying is HTC knew that smith.apk was due to expire on July 28th 2014 and they did nothing about it. (The rep actually confirmed this also)
    Very frustrating, I just want my phone to go back to working correctly.
    Guess I'll just keep checking for updates.

    Posted via the Android Central App
  21. Thread Author  Thread Author    #21  
    grumpygramps1's Avatar

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    Default Re: Smith-expired? What is this?

    Quote Originally Posted by Christine726 View Post
    I just got off a long and completely fruitless chat with an HTC tech rep. They are aware that there is a problem and are working on a fix but couldn't give me an OTA date for the fix.
    What is truly annoying is HTC knew that smith.apk was due to expire on July 28th 2014 and they did nothing about it. (The rep actually confirmed this also)
    Very frustrating, I just want my phone to go back to working correctly.
    Guess I'll just keep checking for updates.

    What is this doing to your phone? For mine (as far as I can tell) I'm not noticing any changes.

    Posted via the Android Central App
  22. #22  
    delta7's Avatar

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    Default Re: Smith-expired? What is this?

    I have a sprint m7 same issue daily it pops up.
  23. #23  
    Christine726's Avatar

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    Default Re: Smith-expired? What is this?

    When I try and connect to any Wi-Fi I get a message to check my internet connection...the internet now only works in 3G or 4G.

    Posted via the Android Central App
  24. #24  
    Holly Hammon's Avatar

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    Default Re: Smith-expired? What is this?

    I just chatted online with Sprint about Smith - Expired and she advised me to clean the cache and it will remove it (along with my stored passwords and something else which will stink) but I don't know how to delete the cache so I will have to spend valuable time in line at a Sprint store. Price of not being techy I guess....Or maybe I'll just ignore it.
  25. #25  
    ram1220's Avatar

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    Default Re: Smith-expired? What is this?

    Quote Originally Posted by Holly Hammon View Post
    I just chatted online with Sprint about Smith - Expired and she advised me to clean the cache and it will remove it (along with my stored passwords and something else which will stink) but I don't know how to delete the cache so I will have to spend valuable time in line at a Sprint store. Price of not being techy I guess....Or maybe I'll just ignore it.
    Don't do it. There have been many posts in the Sprint forums where Sprint techs are spewing this bad information. It won't help. And you will be entering all of your information again for nothing.
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