Why can't I set no lock screen on my HTC M7 with Android 5.0.2?

A

AC Question

I can´t set NO LOCK SCREEN ON MY HTC M7 WITH ANDROID 5.0.2

Hi ! I´ve just updated my phone with android 5.02. ( big mistake) and i locked my screen and now i can´t switch it on no lock screen. It appears in grey and a message ¨ disabled by administrator, encryption policy or credential storage. How can put i back,cause i´ve tried everything that i could think of and no luck .
Can anyone help me ,pretty pls :)
 

belodion

Co-Ambassador Team Lead
Moderator
Jun 10, 2014
39,388
254
83
Visit site
Re: I can´t set NO LOCK SCREEN ON MY HTC M7 WITH ANDROID 5.0.2

Welcome to AC.

Take a look in Settings, Security, Device Administrators.

Posted via the Android Central App
 

LeoRex

Retired Moderator
Nov 21, 2012
6,223
0
0
Visit site
Re: I can´t set NO LOCK SCREEN ON MY HTC M7 WITH ANDROID 5.0.2

Somewhere in the security window, there should be a selection called "Clear credentials" If that selection is active (not greyed out) you might have to clear that before you can get rid of that message.