1. Robgo's Avatar
    I had HTC sync disabled previously but it used to work fine for me before I disabled it. I have re-enabled it recently because I wanted to see if I could organise files and do transfers in a better way. I am unable to get it to work for the life of me now. Every time I connect my phone HTC Sync detects it at first then says "Device not connected". Windows explorer detects the phone fine and allows me to transfer files just fine as well.

    I've tried everything I can think. I have deleted HTC sync twice. I have rebooted the phone and computer. I have made sure autorun is enabled in windows settings. I have disabled and enabled USB bugging. I have turned off developer options etc.

    So why isn't this working? Is it because my phone is rooted?
    06-12-2014 03:05 PM
  2. wizzrah's Avatar
    I had HTC sync disabled previously but it used to work fine for me before I disabled it. I have re-enabled it recently because I wanted to see if I could organise files and do transfers in a better way. I am unable to get it to work for the life of me now. Every time I connect my phone HTC Sync detects it at first then says "Device not connected". Windows explorer detects the phone fine and allows me to transfer files just fine as well.

    I've tried everything I can think. I have deleted HTC sync twice. I have rebooted the phone and computer. I have made sure autorun is enabled in windows settings. I have disabled and enabled USB bugging. I have turned off developer options etc.

    So why isn't this working? Is it because my phone is rooted?
    Hello. What ROM are you running?
    06-12-2014 03:15 PM
  3. Robgo's Avatar
    Stock rom with elementalx kernel.
    06-12-2014 03:25 PM
  4. benny3's Avatar
    If you deleted it twice how you installing it
    06-12-2014 05:20 PM
  5. Robgo's Avatar
    If you deleted it twice how you installing it

    I tried by installing it downloading directly from HTC as well as having the phone install it automatically. Really no idea why it isn't detecting properly. It detects the phone at first then says device not connected. I have no issues just using explorer to transfer files directly to the phone.
    06-13-2014 12:34 PM

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