1. sc650's Avatar
    Just got it today, activated & everything. Now there's a white triangle above the signal bars & a triangle in the notification tray that says Voice roaming / Roaming is on. I already switched the preferred network to lte/cdma. How do I get rid of this?
    bill1171 likes this.
    03-26-2014 05:29 PM
  2. Kevin OQuinn's Avatar
    Just got it today, activated & everything. Now there's a white triangle above the signal bars & a triangle in the notification tray that says Voice roaming / Roaming is on. I already switched the preferred network to lte/cdma. How do I get rid of this?
    Is there an option in those same settings that lets you turn roaming off? I'm curious if others are seeing this as well.
    UJ95x likes this.
    03-26-2014 05:44 PM
  3. sc650's Avatar
    Is there an option in those same settings that lets you turn roaming off? I'm curious if others are seeing this as well.
    Theres a data roaming option in the mobile data section. It's set at Deny data roaming access.

    Verizon HTC One (M8): White Triangle/Voice Roaming?-ss01.jpgVerizon HTC One (M8): White Triangle/Voice Roaming?-ss02.jpg
    bill1171 likes this.
    03-26-2014 07:59 PM
  4. bill1171's Avatar
    I left the store with the white triangle salesperson didn't know how to get rid of it. He told me if its there tomorrow to bring it back. There is no option to turn off voice roaming as far as I can tell.
    03-26-2014 08:16 PM
  5. sc650's Avatar
    I left the store with the white triangle salesperson didn't know how to get rid of it. He told me if its there tomorrow to bring it back. There is no option to turn off voice roaming as far as I can tell.
    keep me updated on the situation. I'll stop by the store today & see what they say about it.
    bill1171 likes this.
    03-27-2014 06:15 AM
  6. anon(1254132)'s Avatar
    I had the same issue. I took it back in store, they replaced the SIM card twice, and ended up just replacing my phone with a new one. Take it back in store and they should do the same.
    bill1171 likes this.
    03-28-2014 09:53 AM
  7. sc650's Avatar
    ^yep. same process for me as well. all is good now!
    bill1171 likes this.
    03-28-2014 01:14 PM
  8. olydrh's Avatar
    I just got mine too, and the VZW rep in store said this is a known issue. They swapped phones, sim cards, and still can't get one of these to not do this. Rep said he has done more than 12 of the M8, all the same. Looks like this may be a bug that has to be patched. Calls work fine for me. So some of you guys have gotten this to go away by swapping the whole phone? I don't have the shipped SIM card, my was a new one from the store. Hhhmmm.
    bill1171 likes this.
    03-28-2014 03:47 PM
  9. bill1171's Avatar
    Cool Thanks for info guys will take ride to store tomorrow. It is weird no voice issues, just the dumb triangle.
    03-28-2014 09:22 PM
  10. anon(1254132)'s Avatar
    I just got mine too, and the VZW rep in store said this is a known issue. They swapped phones, sim cards, and still can't get one of these to not do this. Rep said he has done more than 12 of the M8, all the same. Looks like this may be a bug that has to be patched. Calls work fine for me. So some of you guys have gotten this to go away by swapping the whole phone? I don't have the shipped SIM card, my was a new one from the store. Hhhmmm.
    On the original phone I bought, the voice roaming icon wouldn't go away. 4G data worked, voice calls worked, but the icon just wouldn't go away, even after 2 SIM card swaps. VZW rep went to the back, brought out a new phone, and worked perfect. No icon.

    I should add that before I went in store, I was on the phone with VZW tech support for about a half hour. Went through a slew of menu options/setting/etc, and the rep even called HTC for a fix with no luck.
    03-29-2014 12:44 AM
  11. WinDroidGuy's Avatar
    On the original phone I bought, the voice roaming icon wouldn't go away. 4G data worked, voice calls worked, but the icon just wouldn't go away, even after 2 SIM card swaps. VZW rep went to the back, brought out a new phone, and worked perfect. No icon.

    I should add that before I went in store, I was on the phone with VZW tech support for about a half hour. Went through a slew of menu options/setting/etc, and the rep even called HTC for a fix with no luck.
    same here :/
    03-29-2014 03:38 AM
  12. sikhuh's Avatar
    I just held down on the triangle then it said app info. Go there and hit force stop. It goes away. Phone works fine.
    03-29-2014 03:55 AM
  13. Casey Stein's Avatar
    I have the same issue, verizon tech support chat is unable to remedy the problem. does closing the white triangle prevent roaming? not that i'm worried about my coverage area, but, in the event i do leave i don't want to get hit by this...
    04-04-2014 02:41 PM
  14. WinDroidGuy's Avatar
    Talked to jetleigh from HTC today, she said there's a fix & she will personally post it here "soon". They're also communicating the fix with Verizon to tell others about it.
    mawilson82 likes this.
    04-14-2014 10:27 PM
  15. jetleigh's Avatar
    won't be posting it here, it will come OTA to your Verizon M8s
    04-15-2014 01:35 AM
  16. Naguche09's Avatar
    When is the OTA update going to happen?

    THX!
    Joe...
    04-18-2014 03:22 PM
  17. bmod's Avatar
    Today, at least many of us have had the update notification.
    04-18-2014 04:03 PM
  18. bmod's Avatar
    04-18-2014 04:08 PM
  19. Naguche09's Avatar
    Hey Everyone, Just did a software update and the Voice Roaming is now gone. Please check your software for a new update!
    04-19-2014 07:45 PM
  20. Tinmann77's Avatar
    I just got the HTC one about a month and a half ago, for the past month I constantly get that stupid triangle saying I'm roaming when I'm not. Verizon can't give me answers, and the HTC rep who is handling my complaint (jonathan) told me to update my software (it's already current), asked what my software version is, and refered me to this forum.

    So far I don't see any fixes listed here that might be at all hellpful.

    Also jonathan, if you read this I found this forum before I contacted HTC, if it had answered my question on how to turn off voice roaming I wouldn't have contacted HTC.
    06-27-2014 02:02 AM
  21. pattih6886's Avatar
    I just held down on the triangle then it said app info. Go there and hit force stop. It goes away. Phone works fine.
    01-03-2015 10:20 AM
  22. pattih6886's Avatar
    Thanks sikhuh worked perfectly!!
    01-03-2015 10:22 AM
  23. Kalilove's Avatar
    Just got it today, activated & everything. Now there's a white triangle above the signal bars & a triangle in the notification tray that says Voice roaming / Roaming is on. I already switched the preferred network to lte/cdma. How do I get rid of this?
    Make sure in your mobile data setting, make sure that your data roaming is off then restart your phone
    04-15-2016 11:13 AM
  24. Alemad Fon's Avatar
    i have same problem
    how can i slove it
    04-25-2016 05:41 PM
  25. lonrud's Avatar
    I had the same issue, in settings go to more.. open mobile networks click system select change the CDMA roaming mode, select home only. icon will leave.
    06-02-2016 12:53 AM

Similar Threads

  1. HTC One (M8): Slow Wi-Fi?
    By OTorresUSMC in forum HTC One M8
    Replies: 43
    Last Post: 12-25-2015, 01:32 AM
  2. HTC One (M8): Carrier IQ
    By robstunner in forum HTC One M8
    Replies: 5
    Last Post: 03-29-2014, 09:46 AM
  3. Verizon HTC One (M8): Bloatware
    By torifile in forum HTC One M8
    Replies: 1
    Last Post: 03-28-2014, 11:28 AM
LINK TO POST COPIED TO CLIPBOARD