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  1. Thread Author  Thread Author    #1  

    Default HTC One (M8): Slow Wi-Fi?

    Ive had my M8 for a few days now and im noticing that the Wifi connection is significantly slower than the 4G. While this is most noticeable on my home network its actually a problem on every wifi network I have used so far. things like facebook take longer to load apps take longer to download etc. Ive played with a few different settings on the phone but nothing ive done has really helped. Im able to do most basic adjustments but not a tech whiz or android whisperer so any suggestions with instructions would be greatly appreciated. To be clear its seriously where when im on wifi and trying to do anything with data its slow but soon as I turn off my wifi and the 4g picks up whatever I had going on finishes in a blink. could really use some help as I need wifi to keep my data plan usage down.
    Last edited by NotJustAPhone; 04-05-2014 at 07:56 PM.
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  2. #2  
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    Default Re: HTC One M8 slow wifi

    Quote Originally Posted by OTorresUSMC View Post
    Ive had my M8 for a few days now and im noticing that the Wifi connection is significantly slower than the 4G. While this is most noticeable on my home network its actually a problem on every wifi network I have used so far. things like facebook take longer to load apps take longer to download etc. Ive played with a few different settings on the phone but nothing ive done has really helped. Im able to do most basic adjustments but not a tech whiz or android whisperer so any suggestions with instructions would be greatly appreciated. To be clear its seriously where when im on wifi and trying to do anything with data its slow but soon as I turn off my wifi and the 4g picks up whatever I had going on finishes in a blink. could really use some help as I need wifi to keep my data plan usage down.
    Post some speed tests using an app like Speedtest.net.
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  3. Thread Author  Thread Author    #3  

    Default Re: HTC One M8: Slow Wi-Fi?

    On my phone and don't see how to post a screen shot so will just use my results. Two days ago on my home network I got over 21 download 2.5 upload 24 ping. Today on work network got 9.5 down 13 up 8ping. Odd part is co-worker just got over 21 download on a different phone with the other stats being same as mine.
  4. #4  

    Default Re: HTC One M8: Slow Wi-Fi?

    Just tested my Wi-Fi - speed results are right in line with previous phones. When testing with speedtest.net, make sure you're hitting the same server for consistency. I've seen differences from that.



    Sent from my HTC One (M8)
  5. Thread Author  Thread Author    #5  

    Default Re: HTC One M8: Slow Wi-Fi?

    Using WiFi at work today I'm actually having no issues so I'm starting to think the prob may just be with my home network. I'm running road runner turbo which is 20 down 2 up and I have a Motorola all in one modem and router. Don't have the model number on my right now. I'll get full singnal and as seen in the results from my home speed test good up and down numbers yet things will still load slowly or download slowly. Not very good at managing router settings. I did change the security from AES to the "T" something or other +AES that actually made a difference right away but then I fell into the same problem.
  6. #6  

    Default Re: HTC One M8: Slow Wi-Fi?

    Check the fine print of your cable bill contract. Some of those with the word "turbo" in them or "speed burst" actually provide slower consistent speeds with the occasional speed burst of higher throughput. Im with comcast and although i have a 15 meg down and 2 up plan they dont guarantee those speeds.
  7. Thread Author  Thread Author    #7  

    Default Re: HTC One M8: Slow Wi-Fi?

    Yea I understand all that I know it can fluctuate but it's beyond that. My laptop and my ps3 run fine. And when I did the speed test and got 21 down 2 up I was still having slow performance on my home network
  8. Thread Author  Thread Author    #8  

    Default Re: HTC One M8: Slow Wi-Fi?

    Check out my Ookla Speedtest result. What's your speed? Speedtest.net by Ookla - My Results. Here's my most recent from home. Looks good yet when I was downloading a new app it just said downloading for about 45 seconds before it started the download. Once it started did download quick. Another example is Facebook pics take forever to show when clicked on. Over 4g it's almost instant.
  9. #9  
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    Default Re: HTC One M8: Slow Wi-Fi?

    I too have noticed very slow download speeds. Im getting less then 3mb on my home wireless when I get over 10mb on my M7 One.
    Phone - HTC One / Galaxy S3 w/CM10
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  10. #10  

    Default Re: HTC One M8: Slow Wi-Fi?

    Mine is very fast on my home secured network, but when I try to connect to the unsecured network at work it says I'm connected but it doesn't seem to be working at all?
  11. Thread Author  Thread Author    #11  

    Default Re: HTC One M8: Slow Wi-Fi?

    Very strange I think this phone is very finicky with who it like s for online use. Mine is just the opposite. Fast at work secured network slow at home secured network. It's strange though cause only certain things are slow like Facebook and app downloads. Internet pages emails websites etc all seem to load fine. It's apps with online connections that are causing the issue. Very strange.
  12. #12  

    Default Re: HTC One M8: Slow Wi-Fi?

    Since it is just your home network it could be your router not playing nice. Get a friend's router and hook it up to see how it works out.

    Sent from my T-Mobile Note 3 using AC Forums.
    Sent from my T-Mobile Note 4 using AC Forums.
  13. #13  

    Default Re: HTC One M8: Slow Wi-Fi?

    Wi-fi at home. Oddly enough, my M7 never reached these speeds on my wi-fi. It always averaged somewhere around 12 or 13Mb

    HTC One (M8): Slow Wi-Fi?-2014-03-28-06.49.44.jpg
  14. #14  

    Default Re: HTC One M8: Slow Wi-Fi?

    Quote Originally Posted by roflwaffleton View Post
    Wi-fi at home. Oddly enough, my M7 never reached these speeds on my wi-fi. It always averaged somewhere around 12 or 13Mb

    Click image for larger version. 

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    Then that wasn't a wifi test. A difference of 40 Mbit is kind of drastic :P.

    Sent from my T-Mobile Note 3 using AC Forums.
    Sent from my T-Mobile Note 4 using AC Forums.
  15. Thread Author  Thread Author    #15  

    Default Re: HTC One M8: Slow Wi-Fi?

    I get a ping over 50 at home on my device could that be the issue. Also I have an all in on. A Motorola sbg6580 so can't hook up a diff router right now.
  16. #16  

    Default Re: HTC One M8: Slow Wi-Fi?

    Quote Originally Posted by OTorresUSMC View Post
    I get a ping over 50 at home on my device could that be the issue. Also I have an all in on. A Motorola sbg6580 so can't hook up a diff router right now.
    No 50 ping is not high.

    Sent from my T-Mobile Note 3 using AC Forums.
    Sent from my T-Mobile Note 4 using AC Forums.
  17. #17  

    Default Re: HTC One M8: Slow Wi-Fi?

    Quote Originally Posted by Almeuit View Post
    Then that wasn't a wifi test. A difference of 40 Mbit is kind of drastic :P.

    Sent from my T-Mobile Note 3 using AC Forums.
    What do you mean that wasn't a wifi test? That was most definitely a wi-fi test.

    This is LTE, just after. Wi-fi off. It's in line with what I've typically gotten indoors at my location.:
    HTC One (M8): Slow Wi-Fi?-2014-03-28-06.55.22.jpg
  18. #18  

    Default Re: HTC One M8: Slow Wi-Fi?

    Quote Originally Posted by roflwaffleton View Post
    What do you mean that wasn't a wifi test? That was most definitely a wi-fi test.

    This is LTE, just after. Wi-fi off. It's in line with what I've typically gotten indoors at my location.:
    Click image for larger version. 

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    Hm that is extremely weird. Something was wrong with your previous phone (maybe) to have a 40 Mbit difference. That is just way to drastic.

    Sent from my T-Mobile Note 3 using AC Forums.
    Sent from my T-Mobile Note 4 using AC Forums.
  19. #19  

    Default

    I think some basic networking knowledge might help some people here... Long ping (or high latency) simply tells you how long it takes to get a response from your target. If you are targeting something in California from New York, you'll have a higher number, thus higher latency. It has nothing to do with your source - Source being your phone, tablet, or computer you are on. Latency can be caused by network congestion or as I described, distance. Download and upload speeds are what you really want to look at. My M8 consistently performs excellent, better than my iPhone, as good as my Google Nexus 7.

    Posted via Android Central app
  20. #20  

    Default Re: HTC One M8: Slow Wi-Fi?

    Hey Chris. How do you post a screenshot from the AC app?

    Posted via Android Central App
  21. #21  

    Default Re: HTC One M8: Slow Wi-Fi?

    Quote Originally Posted by John Fourty View Post
    Hey Chris. How do you post a screenshot from the AC app?

    Posted via Android Central App
    Follow the steps below. You then just select your picture and there ya go .

    Sent from my T-Mobile Note 3 using AC Forums.
    Attached Thumbnails Attached Thumbnails HTC One (M8): Slow Wi-Fi?-1396455113003.jpg   HTC One (M8): Slow Wi-Fi?-1396455121584.jpg   HTC One (M8): Slow Wi-Fi?-1396455131508.jpg   HTC One (M8): Slow Wi-Fi?-1396455140393.jpg  
    Sent from my T-Mobile Note 4 using AC Forums.
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  22. #22  

    Default Re: HTC One M8: Slow Wi-Fi?

    I have the exact same problem, especially with Youtube, HD mode is useless on WiFi, the videos just stop loading and it spins and spins. I have similar speed test result, actually fantastic but no matter what I try, Youtube won't load in HD and no one has a clue what's wrong. The moment I put it into LTD mode, even with a poor connection, the video loads almost all the way right away and plays straight thru. Hopefully someone will figure it out! Thanks for posting! Mike
  23. #23  

    Default Re: HTC One M8: Slow Wi-Fi?

    Any chance you guys are seeing this issue? https://code.google.com/p/android/is...etail?id=64706 It's been a major PITA, but the problem has been tracked down and a fix is forthcoming from Google. In a nutshell, it's got something to do with TCP receive buffers not being set properly.
  24. #24  

    Default Re: HTC One M8: Slow Wi-Fi?

    Quote Originally Posted by Michael Bull1 View Post
    I have the exact same problem, especially with Youtube, HD mode is useless on WiFi, the videos just stop loading and it spins and spins. I have similar speed test result, actually fantastic but no matter what I try, Youtube won't load in HD and no one has a clue what's wrong. The moment I put it into LTD mode, even with a poor connection, the video loads almost all the way right away and plays straight thru. Hopefully someone will figure it out! Thanks for posting! Mike
    Were you using youtube in your web browser, or the youtube app? The app used to perform consistently slower for me.
  25. #25  

    Default Re: HTC One (M8): Slow Wi-Fi?

    I had the same issue. Very slow downloads via WiFi on my m8. Turns out it was the Comcast router. It's one of those all in one's. I hooked up a regular router to it after bridging them ....problem solved. Hope this helps.
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