HTC One (M8): Power button problems

[zaki67]

I am having problems with the power button,it seems to stay pressed by itself and I get a message on the screen that if i want to restart I should press the volume up button for 10 seconds.

 

[bhatech]

Re: Power button problems

No problems here... Exchange for a different one?

Posted via Android Central App

 

[dtblair24]

Re: Power button problems

Yeah that doesn't seem normal. Should definitely go ahead and exchange it

 

[I Can Be Your Hero]

Re: Power button problems

Get it repaired/replaced.

Sent from my HTC One using Tapatalk

 

[gjaroudi]

Hi I have the same problem

 

[jd914]

There's absolutely nothing you should do but get an exchange.

Sent from my HTC One_M8 using Tapatalk

 

[zaki67]

I had mine exchanged I advise you to do the same.

Sent from my HTC One_M8 using Tapatalk

 

[Kilroy13]

If you bought a new car and it had problems, what would you do! I myself would take it to a dealership?

Sent from my HTCONE using Tapatalk

 

[J-Dam]

Take it back. Mine works fine. Nice and "clicky".

 

[CurveDave]

I'm having the exact same problem suddenly (haven't dropped my phone or anything). AT&T shipped me out a replacement with little hassle.

 

[agamer7809]

I'm having the same problems. Where did you guys get your phones exchanged from? Your phone provider or HTC? Also did you get it for free?

 

[zaki67]

I got it exchanged from the shop that i bought it from ,but I know that he sent it for replacement from the local dealer.I did not get it on contract I bought it at full price.

 

[jean15paul]

I've been having the same problem. The button isn't actually stuck in because I can still press it; I feel it click. But the phone thinks it held down. I guess that something got in there and tried to blow it out with canned air, but it didn't help.

 

[bmarieknight]

I have the same phone and the same problem and my phone was like this when i bought it. is there a way to fix or I would have to a buy a new phone?

 

[Cocoa84]

I've been having the same problem. The button isn't actually stuck in because I can still press it; I feel it click. But the phone thinks it held down. I guess that something got in there and tried to blow it out with canned air, but it didn't help.

In my htc one m8 it started happening after a software upgrade from HTC dot view in playstore.
I made possible to replicate the issue: whenever I play audio or video files without the headphones plugged in, HTC boom feature activates. When that happens the power button stops responding, plus if you push the volume button the volume bar goes erratic. To kill this, y push the volume down key once, then click some arrow next to it which shows three more bars and I tune them all the way to left. Workaround but cant get a fix for it. Does anyone know how to report this to HTC????

 

[Chrissy Steinbeiser]

This had been happening to me for the past week, I uninstalled all updates for HTC Dot view and the issue is gone.

 

[badelhas]

This had been happening to me for the past week, I uninstalled all updates for HTC Dot view and the issue is gone.

Thanks for the tip