1. zaki67's Avatar
    I am having problems with the power button,it seems to stay pressed by itself and I get a message on the screen that if i want to restart I should press the volume up button for 10 seconds.
    jean15paul likes this.
    04-06-2014 01:46 AM
  2. bhatech's Avatar
    No problems here... Exchange for a different one?

    Posted via Android Central App
    04-06-2014 02:06 AM
  3. dtblair24's Avatar
    Yeah that doesn't seem normal. Should definitely go ahead and exchange it
    04-06-2014 02:55 AM
  4. I Can Be Your Hero's Avatar
    Get it repaired/replaced.

    Sent from my HTC One using Tapatalk
    04-06-2014 03:19 AM
  5. gjaroudi's Avatar
    Hi I have the same problem
    04-13-2014 12:52 PM
  6. jd914's Avatar
    There's absolutely nothing you should do but get an exchange.

    Sent from my HTC One_M8 using Tapatalk
    04-13-2014 01:13 PM
  7. zaki67's Avatar
    I had mine exchanged I advise you to do the same.

    Sent from my HTC One_M8 using Tapatalk
    04-13-2014 01:54 PM
  8. Kilroy13's Avatar
    If you bought a new car and it had problems, what would you do! I myself would take it to a dealership?

    Sent from my HTCONE using Tapatalk
    ChrisGonzales90 likes this.
    04-13-2014 08:44 PM
  9. J-Dam's Avatar
    Take it back. Mine works fine. Nice and "clicky".
    04-13-2014 09:06 PM
  10. CurveDave's Avatar
    I'm having the exact same problem suddenly (haven't dropped my phone or anything). AT&T shipped me out a replacement with little hassle.
    06-02-2014 12:42 PM
  11. agamer7809's Avatar
    I'm having the same problems. Where did you guys get your phones exchanged from? Your phone provider or HTC? Also did you get it for free?
    08-03-2014 05:35 PM
  12. zaki67's Avatar
    I got it exchanged from the shop that i bought it from ,but I know that he sent it for replacement from the local dealer.I did not get it on contract I bought it at full price.
    08-04-2014 04:48 AM
  13. jean15paul's Avatar
    I've been having the same problem. The button isn't actually stuck in because I can still press it; I feel it click. But the phone thinks it held down. I guess that something got in there and tried to blow it out with canned air, but it didn't help.
    10-15-2014 12:39 PM
  14. bmarieknight's Avatar
    I have the same phone and the same problem and my phone was like this when i bought it. is there a way to fix or I would have to a buy a new phone?
    01-21-2016 09:29 PM
  15. Cocoa84's Avatar
    I've been having the same problem. The button isn't actually stuck in because I can still press it; I feel it click. But the phone thinks it held down. I guess that something got in there and tried to blow it out with canned air, but it didn't help.
    In my htc one m8 it started happening after a software upgrade from HTC dot view in playstore.
    I made possible to replicate the issue: whenever I play audio or video files without the headphones plugged in, HTC boom feature activates. When that happens the power button stops responding, plus if you push the volume button the volume bar goes erratic. To kill this, y push the volume down key once, then click some arrow next to it which shows three more bars and I tune them all the way to left. Workaround but cant get a fix for it. Does anyone know how to report this to HTC????
    08-19-2016 08:13 PM
  16. Chrissy Steinbeiser's Avatar
    This had been happening to me for the past week, I uninstalled all updates for HTC Dot view and the issue is gone.
    08-20-2016 09:34 PM
  17. badelhas's Avatar
    This had been happening to me for the past week, I uninstalled all updates for HTC Dot view and the issue is gone.
    Thanks for the tip
    08-23-2016 06:15 AM

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