[Joseph44]

I got my M8 yesterday and discovered the volume button was very loose. I brought it back the shops, we checked the display model which was also loose. They gave me a new one which was less loose but I don't think I am happy. You can actually hear it rattle!

Does anyone else have this issue? I have seen some others on XDA have it.

Here's a video on youtube showing the issue:
https://www.youtube.com/watch?featur...&v=rr-cDDgSwpo

[Justin Stepp]

That looks pretty bad. Mine is not like that.

Posted via Android Central App

[Kevin O'Quinn]

Mine's a little loose. Nothing I'm worried about.

[Prinny Mask]

Mine will rattle but only a tiny bit, very quietly, and I have to shake the phone in a very specific way that I can't replicate 9/10 times. Holding it up, I can barely wiggle it from side to side, but not up and down. It still feels really solid.

[guinnkevinr]

No loosey goosey here.

[kioko91]

Mine is just like the video.

Sent from my HTC6525LVW using Tapatalk

[scottysize]

Huh. After jiggling mine, I can hear it too. I guess it's by design.

[Joseph44]

Thanks for the replies.

I do not think this is by design as I contacted HTC directly and had the issue escalated to HQ level.

They told me it should absolutely not be making a rattling noise or be loose. That it should be a firm button that juts out slightly from the side of the phone to allow you find it more easily.

I don't know about anyone else but the looseness drives me mad.

[AlphaVictor87]

mine is a tiny bit loose if i move it with my finger but i can't shake the phone and hear anything. The biggest thing i notice is that the top of the button juts out more than the bottom. Not a big deal to me and i don't want to send in my phone just to get that fixed so i think i'm just going to deal with it.

[scottysize]

Thanks for the replies.

I do not think this is by design as I contacted HTC directly and had the issue escalated to HQ level.

They told me it should absolutely not be making a rattling noise or be loose. That it should be a firm button that juts out slightly from the side of the phone to allow you find it more easily.

I don't know about anyone else but the looseness drives me mad.

So I should contact HTC too? Dang it. I'd rather not. LOL. I didn't even notice it until you brought it up. Think I'll just live with it.

[Tom Gjonaj]

ive been through a few M8's because of this and one thing I found out, the glacier silvers all have this issue. The gunmetal M8's do not. Very strange. I tested about 4 silvers and 3 gunmetals. I settled with a little loose, because they all do this. You have a one year warranty from your carrier so no big deal.

[Joseph44]

ive been through a few M8's because of this and one thing I found out, the glacier silvers all have this issue. The gunmetal M8's do not. Very strange. I tested about 4 silvers and 3 gunmetals. I settled with a little loose, because they all do this. You have a one year warranty from your carrier so no big deal.

I haven't gone near any silvers but all the ones I've been through have been grey / gunmetal.

[law2010]

Mine does not move or rattle at all. My volume button is very firm and can't even be wiggled. Mine works great, so it sounds like yours is defective.

[Jdane07]

This sounds like a very widespread issue or design flaw. This forum represents a tiny percent of the actual user base, so the fact that so many owners are reporting the same thing is a little worrisome.

I still think I'm gonna give it a try this Friday on T-Mobile. Hopefully this delay by T-Mobile will be a blessing in disguise and give us a batch that has more solid feeling buttons. If not... I'll try and suck it up and live with it.

Posted via Android Central App

[djenkins7]

I have had 3 m8s with this issue now!

all gunmetal grey, one I have now its very very loose, worst I have had

getting a 4th in the next couple of days, wont give up until I get a perfect one

[o2k]

Nope. Mine is not loose at all.

[robbski300]

Got my gold one in the mail this afternoon from Best Buy. Haven't even used it yet (thanks to Grad School), but just looked at the volume button. Yup. REAL loose. Damn.

[kioko91]

Mine makes rattling sounds even in a case.

Sent from my HTC6525LVW using Tapatalk

[fernandez21]

I have the gun metal at&t version, and yes my volume rocker is loose and rattles. Doesn't bother me though.

[Packer2058]

I have had 3 m8s with this issue now!

all gunmetal grey, one I have now its very very loose, worst I have had

getting a 4th in the next couple of days, wont give up until I get a perfect one

how are u returning them without issue? id like to know

[djenkins7]

by contacting my provider and telling them my replacement phone is faulty..they send another next day and tell me not to worry they will keep sending until I get one that isn't faulty

just had one delivered, slightly better but still loose, I am keeping it now, they don't do the silver version otherwise I would get that instead

htc will fix it if the button fails in the next 2 years anyway

[robbski300]

I have had 3 m8s with this issue now!

all gunmetal grey, one I have now its very very loose, worst I have had

getting a 4th in the next couple of days, wont give up until I get a perfect one

There's no such thing as a PERFECT phone. Dang, I thought I was picky! Depending on the case you use, there's a good chance the volume rockers will be covered anyway, so you won't even know they're loose. Just like in my case. Pardon the pun.

[djenkins7]

There's no such thing as a PERFECT phone. Dang, I thought I was picky! Depending on the case you use, there's a good chance the volume rockers will be covered anyway, so you won't even know they're loose. Just like in my case. Pardon the pun.

my last phone which was the htc one s was perfect, the free case works fine and stops the rattling I just thought for the sake of not using a new phone for a week or so I would try and get a better one, I had to try otherwise it would depress me each time I take the case off to clean my phone

[robbski300]

That's cool. It seems like the majority of these phones' volume rockers have a little bit of "play" to them. Not a big deal to most people unless it becomes more of a function versus fit problem.

[aandrew610]

Mine rattles as well idk if it's a huge deal as long as it works I'm happy

Sent from my SAMSUNG-SM-N900A using Tapatalk